Trouble shooting neptune issue

mikem.dvm

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I got home this evening to a eerily quiet tank. Never good. Return pump wasn't pumping. Open my stand and the skimmer was overflowing and making a mess. Looked at apex and it said return pump was running at 64% even though pump was not pushing ANY water back to tank.

Can't tell if this was an energy bar issue, pump issue or both. I have a neptune COR 20 pump and the outlet that the pump was plugged into won't shut off. If I plug in any other device into the outlet it will give it power but will not turn off regardless of what I do in apex. Plugging the pump into another outlet will not power the pump.

My guess is both are bad...

Any insight???
 

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