troubleshooting maxspect jump mj-l165

[smirgut]

ive been having issues setting up the app for this light in the last few days and wanted to check if anyone has any experience with this one, as its stands the app cannot find ot connect to wifi or the device

 

[AndyS598]

I needed to disable the 5 GHz connection on my router and just use the 2.4 GHz.

Mine allowed me to disable it for 15 minutes which was time enough to connect the light.

Assuming you can find it on the app, find out what router you have and Google how you switch from 5 GHz to 2.4 GHz then try connecting. Once its connected you can just turn the 5 GHz back on if your router doesn't automatically come back on

 

[smirgut]

I needed to disable the 5 GHz connection on my router and just use the 2.4 GHz.

Mine allowed me to disable it for 15 minutes which was time enough to connect the light.

Assuming you can find it on the app, find out what router you have and Google how you switch from 5 GHz to 2.4 GHz then try connecting. Once its connected you can just turn the 5 GHz back on if your router doesn't automatically come back on

have tried this and it did not solve it, ive sent in a support ticket to maxspect

 

[smirgut]

it just decided to work now

 

[vixen]

ive been having issues setting up the app for this light in the last few days and wanted to check if anyone has any experience with this one, as its stands the app cannot find ot connect to wifi or the device

 

[vixen]

Hi there I'm really struggling with same issue, I've been told 5g Routers are too powerful for these lights and somehow have spilt WiFi to 2g and use old Android phone ... . Im awaiting Maxpect to contact me on Tuesday as really need these lights working im hoping another way to connect
.... hope you get sorted and speedy

 

[adikgemok]

I had the same Issue… it seems modern 2.4Ghz just cant communicate well including the new Security the 2.4Ghz offers…

I managed to adjust my 2.4Ghz settings and without disabling my 5Ghz the light showed up on the APP and was able to connect.

I switched the security of 2.4Ghz from WPA-2 PSK to WPA/WPA Personal and also switched the band to from 802.11b/g/n/ax to 802.11b/g/n ONLY…

the rest… I follow the instruction and it found the device easily. Took me like 10-12 hours playing with the settings but it is worth it…

P/S : I created an account just to shed some light for people having issues with connections for this Maxspect MJ-L165

Hope it helps… Good Luck Maxspect-ers