TRYING TO CONTACT REEF OCTOPUS

[Mkkari]

I have been trying to get in touch with Reef Octopus for the last 2 months but have failed. I have sent 4 emails and have not received any follow ups yet.

I am just looking to buy 2 guards for my Various 8 return pump and Mixing Rod for my KS 250 Kalkwasser Reactor.

I tried looking everywhere but no luck. Please let me know if you guys have an suggestions please.

Thank You!

 

[PeterC99]

Have you checked your spam folder? Doesn't sound like Reef Octopus to not reply.

 

[Jekyl]

I have been trying to get in touch with Reef Octopus for the last 2 months but have failed. I have sent 4 emails and have not received any follow ups yet.

I am just looking to buy 2 guards for my Various 8 return pump and Mixing Rod for my KS 250 Kalkwasser Reactor.

I tried looking everywhere but no luck. Please let me know if you guys have an suggestions please.

Thank You!

Contact BRS

 

[JaimeAdams]

Coralvue is the parent company.

 

[Jekyl]

Coralvue is the parent company.

BRS may be able to get the parts you need. Their customer service is pretty good.

 

[reefiniteasy]

CoralVue’s website

 

[reefiniteasy]

For the kalk stirrer, put in a service ticket at CoralVue to ask how to get one. I couldn’t find it on their website.

CoralVue Support Portal

support.coralvue.com

 

[Mkkari]

For the kalk stirrer, put in a service ticket at CoralVue to ask how to get one. I couldn’t find it on their website.

CoralVue Support Portal

support.coralvue.com

Thank you so much for the link! I called them and they said they have put in a request for me and to expect the stirrer around mid to end of August...

 

[Mkkari]

BRS may be able to get the parts you need. Their customer service is pretty good.

I will give them a call tomorrow to check, thabk you

 

[Mkkari]

Have you checked your spam folder? Doesn't sound like Reef Octopus to not reply.

Checked it earlier today but did not see anything!!