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TSM Aquatics!

  • Thread starter Thread starter DED65
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

DED65

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My 120 gallon tank was not very lively with a couple of clowns, a couple Pajama Cardinals, and a Filefish. The Filefish was the life of the party and the clowns would only venture further out of their home at food time. I read the TSM reviews on R2R and I ordered a Blackline Blenny, a Forktail Blenny, an Orchid Dottyback and 2 female Randall's Anthias (as they did not list any males for sale). I received a call from TSM and was told that they only had one female Anthia. They told me that they would upgrade the order to include a male Anthia at no additional cost to me. The fish were delivered last week, I wanted to wait on a review until I was sure they were healthy. The fish are absolutely gorgeous and very healthy so far. TSM was awesome in the way they actually called, explained the situation and made an offer I could not refuse. Everyone is getting along really well so far... The clowns are even getting braver and coming out for most of the day. The clowns really love the extra meal they are getting in the middle of the day too. Thanks and awesome job TSM!
 
I just stumbled on their site and searched the forums to see what people think of them. I'm so glad you posted! I was pretty surprised to read their quarantine protocol, seems good enough to rely on to not put anything bad in your tank.
 
The fish are still doing really well and are beautiful. I placed another order, pre-order this time, and that should be here next week. I will update after I receive them.
 
Here's the update. Matt @tsmaquatics called and said that one of the fish did not do well in quarantine and that I could choose another fish or get a refund on the one. Matt took time on his days off to assist me in choosing other fish and answering my questions, this was an unexpected surprise! The fish were delivered this morning, looking fat and healthy. The purple Firefish is absolutely stunning as is the Flameback, the Randall's Assessor and the Black Cap. The fish from the previous order are very healthy and out swimming all day. I would definitely recommend getting fish from TSM. Thanks again Matt!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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