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Tunze Customer Service

  • Thread starter Thread starter Raege
  • Start date Start date
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Raege

I’m a leaf on the wind watch me soar
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Hi all, Just need to shout out to Tunze USA specifically Roger Who was awesome getting me parts for my ATO.
I sent an email on 12 /24 and they replied on the 26th. I unfortunately didn’t check spam folder after not seeing a reply for a cpl weeks figuring response would be slow around holidays and patience I have.
In the end after my ato controller got knocked off its Velcro into my top off that had the cover left
off .......... he hooked me up with replacement parts at cost and shipped in s hurry.
Love the ato with optical and mechanical sensor and very pleased with their waterproof led for my fuge. Two thumbs up and a big thanks to Tunze
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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