Tunze osmolator issues

Jackooze

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Tunze Osmolator Issue
I am I having issues with my Tunze 5017 and can’t find any solutions online. The pump used to have a strong pressure and a steady stream coming from the outlet hose but recently it only drips at a very slow rate. This causes the pump to be on more frequently and sounds very annoying. I have removed the pump and cleaned it in vinegar with the same proble. I read the manual for 5017 and it shows a dial inside the control that can adjust the flow rate but mine doesn’t have it. Anyone run into this
 
Call Tunze support, they are extremely helpful.
 

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