tunze refugium light leaking and leaving pink cloud in tank

[chriss1992]

I didn't snap a pic but I was moving around the fully submersible tunze refugium light that has pink diodes and there was a cloud of pink water with the light turned off that stayed behind after the light was taken out. When the heck could it have been and is it even possible that was a coincidence and not the light ? this light

the light was leaning into the sand bed and exactly where the light was sitting there was a pink cloud left behind that eventually dispersed

 

[Mastiffsrule]

Evening

That is a question that should be answered. Definitely do not want a potential hazard leaking into the tank. Hopefully someone is around tonight with lighting experience that can think of what it may be.

 

[piranhaman00]

I don’t really understand, could it have been an illusion off the glass?

 

[chriss1992]

I really annoyed at tunzes response and will never buy another product of theres again. They treated it like a joke going so far as to say to the vendor "its april 1st hes just messing with you" and implying somehow it was my eyes playing a trick on me

 

[piranhaman00]

I really annoyed at tunzes response and will never buy another product of theres again. They treated it like a joke going so far as to say to the vendor "its april 1st hes just messing with you" and implying somehow it was my eyes playing a trick on me

Hello, tunze has some of the best customer service in the industry.

If you see my post above, I am also wondering if it is some type of illusion that you are seeing. Take an image of it.

 

[sde1500]

I’m pretty sure that isn’t how LEDs work. They’re not going to “leak” the color they emit if broken.

 

[NS Mike D]

I'm betting the cloud was detritus and the pink was because your retinas were burned pink when the light was on.

 

[Scape]

LEDs dont leak, they purely emit light, light is not a liquid, what you're seeing is something else, Tunze have a loyal customer service base.

 

[piranhaman00]

I am sure you were staring at the light and then when you looked away that pink shade was burned into your eyes.

 

[NS Mike D]

I really annoyed at tunzes response and will never buy another product of theres again. They treated it like a joke going so far as to say to the vendor "its april 1st hes just messing with you" and implying somehow it was my eyes playing a trick on me

As stated, Tunze has a very good reputation for quality products and customer service. And keep in mind they are German, so there could be cultural misunderstandings with translations.

The bolded comment was a legitimate explanation, and from my experience in global banking, "playing a trick" in German doesn't have the negative connotation it has in some contexts in English.

Also, the vender should have known better and explained the eye pigment burning thing, known the LEDs don't leak and suspected detritus as the cause of the cloud when stirring up sand. The vendors ignorance, IMO, may be influencing the perception of Tunze's response.

I have Tunze products and have dealt with their customer service, so my post isn't simply hearsay.

 

[chriss1992]

I am sure you were staring at the light and then when you looked away that pink shade was burned into your eyes.

Well I guess today isn't your lucky day because the light was off

 

[chriss1992]

it makes absolutely no sense being that the led is enclosed but the light was off,the water was pink and it was only pink where the light was partially submerged as i was cleaning. Vendor responses were terrible and didn't make it better but tunzes responses were ignorant none the less if you had the whole email. I posted this to try and make some sense out of a situation that seemed odd but clearly its nothing that can be accounted for so it is what it is

 

[sde1500]

it makes absolutely no sense being that the led is enclosed but the light was off,the water was pink and it was only pink where the light was partially submerged as i was cleaning. Vendor responses were terrible and didn't make it better but tunzes responses were ignorant none the less if you had the whole email. I posted this to try and make some sense out of a situation that seemed odd but clearly its nothing that can be accounted for so it is what it is

Kinda seems more like you wanted to make a thread to be grumpy about Tunze and make snide comments to people offering suggestions. Because as everyone has pointed out, LEDs wouldn’t do that.

 

[Copingwithpods]

I have no experience with this light and limited experience with diodes but...... (thinking out loud) is it possible they are white diodes that have been dyed to achieve the promised wavelength? If so it is completely possible that if water entered the lense a small bit of it could have leaked out.

Just a thought.

 

[Katrina71]

At least it was a pretty color.

 

[piranhaman00]

Well I guess today isn't your lucky day because the light was off

Sounds like it wasn’t your lucky day as your water turned pink!!