Two little fishes contacts?!

Netta Fish · Mar 19, 2012

I have been trying I contact two little fishes in hopes to get a part for a reactor all week with no replies from any messages that I leave... Has anyone had this problem or possibly a diff number to try?

Thanks

clowns101 · Mar 19, 2012

I may have my companies mixed up, but I'm pretty sure tfl went out of business?

Netta Fish · Mar 19, 2012

Almost 100% they didn't Julian sprug is still coming out with new products

clowns101 · Mar 19, 2012

Like I had stated, I may hve the companies mixed up. I knew that there was a company that was importing illigally and I thought it was TFL, excusse me for being incorrect. It was a simple confusion.

Netta Fish · Mar 20, 2012

clowns101 said:
Like I had stated, I may hve the companies mixed up. I knew that there was a company that was importing illigally and I thought it was TFL, excusse me for being incorrect. It was a simple confusion.

No harm. the web site is still up but no response from anything anyone have a preference on the next best media reactor?

BluegrassReef · Mar 20, 2012

Netta Fish said:
No harm. the web site is still up but no response from anything anyone have a preference on the next best media reactor?

I would look at the Avast reactors....do not own one but I have read rave reviews on all their products.

Reef Breeders · Mar 20, 2012

I would have gone avast if I had more space, but I like brs reactors b/c you can mount them and maintain them with ease

ryeguyy84 · Mar 20, 2012

What part are you looking for?

Netta Fish · Mar 27, 2012

ryeguyy84 said:
What part are you looking for?

The screw on cap

mcarroll · Mar 27, 2012

They aren't the quickest to respond in my experience either...give them a week or so more. (They operate under a more traditional manufacturer-retailer model than what is de riguer....where they expect you to buy and get support like this from a retailer - the place where you bought the reactor. They will respond, but they are presumably busy making widgets.

)

Just in case you haven't already tried, a local retailer (or one of their suppliers) should be able to get something like this for you without too much trouble.

All IMO/E.

-Matt

returnofsid · Mar 27, 2012

I would suggest dealing with a retailer that carries TLF products.

Have you tried emailing TLF? Here's their contact information, although this does no good if you've already exhausted these means of contact.
Two Little Fishies - How to Contact Us

kevantheman35 · Mar 27, 2012

Last month I emailed tlf asking for the elbow fittings for the top of my reactor. they emailed back and asked for my address. A few weeks went by with no response so I emailed back and they never got back to me, but a couple day ago an envelope came with the parts in it.