Ugh just great

[Aquavaj]

Received my AIO tank and stand and went to assemble the stand yesterday. The darn thing came with 2 bottom pieces and 2 right doors so I'm missing a top and left door. I call them up but there are no live person answering their phones at this time so had to resort to email. That can be delayed as well.

I have assembled dozens and dozens of these flat pack furniture before and never once encountered this many issues on just one piece. I was really looking forward to getting the tank wet this weekend too.

 

[dbowman5]

wow! who made this?

 

[Aquavaj]

wow! who made this?

Cobalt

 

[Proteus Meep]

Seriously frustrating

 

[MelReefer]

Very frustrating

 

[Crabs McJones]

I feel your pain. I purchased a stand for my 40 breeder back in the day. They sent the wrong front doors. It was suppose to be two 18" long doors, and both doors were only 12" long. turns out they were for a 20 gallon stand. Took almost 2 weeks to get the correct doors. They ended up sending me a whole new stand.

 

[Aquavaj]

I feel your pain. I purchased a stand for my 40 breeder back in the day. They sent the wrong front doors. It was suppose to be two 18" long doors, and both doors were only 12" long. turns out they were for a 20 gallon stand. Took almost 2 weeks to get the correct doors. They ended up sending me a whole new stand.

I have a feeling this situation is going to take atleast one to 2 weeks to resolve. Better not make me send it back too.