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Unique Corals: Amazing Just Amazing

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Reloadeddevil

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I purchased few Rock Nems from Unique Corals due to their unbelievable prices and their unprecedented reputation ranging from excellent customer service to Unique selection of corals they offer. Well to say the least i was not disappointed at all when i ordered from them. To receive three yes three calls on the same day of the delivery and sending pics of the hand selected nems by Scott was something that made me their hard core customer as long as they are in this eye candy business. The reason i wanted to write this review was that the nems i selected were not WYSIWYG so i was a little hesitant to order not just one but four of them. I wrote scott the same day and requested him to select nice colors well not only scott selected these amazing color nems but right before shipping he sent me the pics to make sure that i was satisfied with his selection now to me that not just great customer service but to show that unique corals are as passionate about their customers expectations as we are to our hobby. Amazing just amazing. Will order from your selection from now on. Thank You for the amazing rock nems.
 
So glad to hear that you like your livestock! I'm embarrassed that I didn't check in on this forum earlier!

When my partner, Joe Caparatta, and I re-launched Unique, we really wanted to change the typical customer experience, and provide a high level of consumer confidence. As lifelong hobbyists, we understand the concerns when ordering on line, sight unseen, and also, the excitement of getting new animals! We want to help keep that sense of excitement that only a hobbyist can understand, and make sure that you are comfortable ordering from us!

Sure, things will go wrong, mistakes will be made, but the big hope is that we can earn your confidence along the way, with great products and even better customer support!

Thanks again for the kind words, enjoy those anemones, and we look forward to serving you again soon!

Regards,

Scott Fellman
Unique Corals
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

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