Share a moment when you went on vacation only to return to a disaster!
In my case, it occurred JUST as the wife and I walked through the door of our hotel room after check-in. I received a call from our daughter telling me there was alarms going off under the tank. Three things possibly occurred, 1) The overfill switch was activated which meant the sump was being filled with ATO water or backsiphon, 2) The UPS box was activated because of power outage, or 3) the ATO pump had been activated for too long. Trying to explain exactly what to do over the phone was a challenge. Our daughter is 11, her and the siblings were being watched by the grandparents. Anyways, she was familiar enough with how I did things under the tank to know what to do. After a little extra coaching to her, the issue was fixed. It turned out that apparently there was a power outage. It caused the UPS to come on which activated the overfill switch alarm on the sump. It was full of water that did not get put back into the tank because the return pump was off. Fortunately, there wasn't anything else to occur and all was well. No wet floors in that instance!
In my case, it occurred JUST as the wife and I walked through the door of our hotel room after check-in. I received a call from our daughter telling me there was alarms going off under the tank. Three things possibly occurred, 1) The overfill switch was activated which meant the sump was being filled with ATO water or backsiphon, 2) The UPS box was activated because of power outage, or 3) the ATO pump had been activated for too long. Trying to explain exactly what to do over the phone was a challenge. Our daughter is 11, her and the siblings were being watched by the grandparents. Anyways, she was familiar enough with how I did things under the tank to know what to do. After a little extra coaching to her, the issue was fixed. It turned out that apparently there was a power outage. It caused the UPS to come on which activated the overfill switch alarm on the sump. It was full of water that did not get put back into the tank because the return pump was off. Fortunately, there wasn't anything else to occur and all was well. No wet floors in that instance!


I'll come watch your tank for you.


