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Vender review - Matt at Octoaquatics - coming through - again!

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xaflatoonx

xaflatoonx

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I ordered a custom frozen food defroster from Matt.

He built one according to my specs.
Once i got it - while it was perfectly made - the magnet was not as strong. But my fault for giving him the wrong info on the thickness of the glass.

Matt redesigned the frame, added stronger magnets - and shipped me that ALL on his dime. Even though it was MY fault.

I couldnt be happier - not only the product is amazing - he is an absolute pleasure to deal with. THank you Matt.
 
Deltec
I got the frozen food feeder and the heater holder from him.... top notch
 
A frozen food defroster for eurobrace tanks. No one else makes one I think. It’s lovely!
 

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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%

  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%

  • No.

    Votes: 26 37.1%

  • Other (please explain).

    Votes: 3 4.3%
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