Venting. . . broke my wavemaker

MoshJosh · Mar 26, 2024

Got home from a long walk and was excited that my wavemaker arrived in the mail. My hands were pretty cold from being outside and I dropped the wavemaker while taking it out of the box. not only did the mount break, which I probably could have fixed, but the ceramic rod that holds the propeller broke into 3 pieces!

SO ANGRY!!!

esquare · Mar 26, 2024

Darn, that stinks. Does the brand have replacement parts for those!

cilyjr · Mar 26, 2024

Sounds like "it broke in shipping"...

The_Paradox · Mar 26, 2024

cilyjr said:
Sounds like "it broke in shipping"...

I must have misread. It sounded to me like they dropped it.

Celestion · Mar 26, 2024

What brand , just so others no , often powered up in our atmosphere does this , ceramic is the better material, at the cost strength yup

MoshJosh · Mar 26, 2024

Celestion said:
What brand , just so others no , often powered up in our atmosphere does this

jebao, so at least not a huge loss financially. . . still ticked off though haha

VintageReefer · Mar 26, 2024

Sounds like it was mishandled during shipping to me

jabberwock · Mar 26, 2024

I would contact Jeboa and be truthful. They might give you a break. Maybe a discount off a replacement? Tell them how much you love their products and that you know it was your mistake.

MoshJosh · Mar 26, 2024

I get the whole, "it broke in shipping" thing. . . I definitely though about it haha but in the end I think I will just buy one from my LFS. They are a bit pricey there (hence why I ordered one online), but this way I don't have to wait for it to be shipped and help my LFS out a little. . .

Celestion · Mar 26, 2024

Ya scam the shipper , like those scums who say I got a free aquarium, lol , $3000

KrisReef · Mar 26, 2024

MoshJosh said:
I get the whole, "it broke in shipping" thing. . . I definitely thought about it haha but in the end I think I will just buy one from my LFS. They are a bit pricey there (hence why I ordered one online), but this way I don't have to wait for it to be shipped and help my LFS out a little. . .

I support this decision, and next time you need a reef item “right away” you should get it from them (if they are still in business) instead of feeding the online beast that is sucking the life out of local businesses and slowly making you and me agree to pay the shipping costs to risk the fumbling fingers of the postal service to get what we need and want.