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Vertex Aquaristik Customer Support

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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Matt Paluck

Matt Paluck

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Hi, has anyone had any issues with Vertex customer support? I have a skimmer that broke and have been trying to contact them by phone and email, but have not been able to reach anyone. I am just wondering if there is a different way that I can reach out to them to try and get a pump replaced or possibly fixed. Does anyone know them or know of a better contact to reach them? Any help would be wonderful.
 
Top Shelf Aquatics
They are out of business.

www.reef2reef.com

Vertex/Somatic Liquidation Sale - 40% Off

It's with sadness that we learned earlier today that Vertex is no longer in business. We have a few remaining Vertex products in inventory that we've decided to deeply discount. If you're looking for a solid skimmer, sump, or even dosing container, now is a great time to take advantage of our...
www.reef2reef.com www.reef2reef.com
 
Tidal Gardens
Theres your answer... :(
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

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