So many fish come to us sick today....from different vendors....from LFS, it's sad. Where else would a consumer put up with poor quality goods after purchasing except the fish hobby? Shouldn't we expect to receive a viable product? For example, if one purchases a dog or cat, we expect to treat it for worms, but we expect the animal to be healthy enough to survive. Fish today come in with so many aggressive, evil pathogens that many don't survive. That's the difference, and anyone in this hobby knows that saltwater fish can be expensive to lose. For me, it's stressful. LA does reimburse. They have always been really good that way, but I would prefer not to go through the stress of treating sick fish only to lose a good number of them anyway because they come to me too far gone to save. I have not been in the hobby as long as many others here at R2R, but I do remember a a time when the majority of fish did come in healthy. What practices have changed that have increased the number of sick fish? What can be done to turn things back around in the fish's favor? So many questions, but few answers.