Warning on Red Sea LED 90

[alprazo]

I just happen to touch one of the AC/DC adapters on my Red Sea LED90 lights today and noticed that it was screaming hot. They both were. Temp readings were as high as 197 F. The cord near the adapters are very warm and soft. I really hope that the insulation in the adaptors and cords hold up.

White = 200 F

Next to sump

Temp of my hand for comparison

Lights are much cooler.

I contacted their support via web page. I know they have a facebook site, but I do not do social medial. Has this issue been reported? Is it an issue? What are the temps of other converters? For now, I'm blowing a fan on them and have ordered large heat sinks.

 

[ndrwater]

There have been a few reports yes. There is a thread I will link in just a second

ReefLED Power Supply Issue

Is anyone running the new ReefLED 90 lights? If so, can you tell me how hot your power supplies are when the lights are on? I just setup 2 lights on a 425 XL and one of them died after about 3 hours. Upon inspection of the power supply it burned me pretty good when I touched it. I unplugged...

www.reef2reef.com

Here it is..

 

[vetteguy53081]

Place it in ice-water. Should cool down in a few. ., . . . . JK

Theyre known to get hot, but this seems excessive.

 

[User1]

Place it in ice-water. Should cool down in a few. ., . . . . JK

Theyre known to get hot, but this seems excessive.

Fire hazard. I know this may be extreme but I'd take those offline and ask for a replacement. If replacement acts the same way I'd request a refund. That seems overly hot to me and needs some form of heat ventilation.

Edit: Another option is if you have a portable fan to blow over it. Maybe that will help dissipate the heat.

 

[alprazo]

A fan is on them for now. Also, there are out of the cabinet. Thx. They have been running for over a month. Glad I happened to touch them today.

 

[ndrwater]

Read the thread I mentioned above. RED Sea is aware of the situation and is taking corrective action.

 

[GoVols]

There have been a few reports yes. There is a thread I will link in just a second

ReefLED Power Supply Issue

Is anyone running the new ReefLED 90 lights? If so, can you tell me how hot your power supplies are when the lights are on? I just setup 2 lights on a 425 XL and one of them died after about 3 hours. Upon inspection of the power supply it burned me pretty good when I touched it. I unplugged...

www.reef2reef.com

Here it is..

Thank You!!

 

[GoVols]

Folks, a little clarity for you regarding hot power supplies, There have been a few reports of the power supplies being overly hot, however, since this could be due to a number of different issues we are dealing with each case individually, including replacing parts as and when appropriate. if you believe you have an issue please submit a Tech Support Form https://www.redseafish.com/tech-support-inquiry/ as for the flickering again a few things worth mentioning, if you have cloud simulation loaded this can be seen as flickering, also if the LED is running hot for any reason the intensity is automatically reduced, this can also be seen as flickering, if you are concerned feel free to drop me an email to [email protected] and I will be happy to check the performence of your ReefLED Thank you.

Folks,
@ndrwater is correct.

Red Sea will take care of you.

Click on the above blue arrow.

 

[Silver14SS]

Read the thread I mentioned above. RED Sea is aware of the situation and is taking corrective action.

I'm sure not everyone registers their products with the manufacturer, but hopefully there will be some proactive communication where possible.

 

[GoVols]

I'm sure not everyone registers their products with the manufacturer, but hopefully there will be some proactive communication where possible.

Red Sea Kev is doing the best he can, and posted in the above Red Sea sponsor forum thread.

 

[Jimmy Long]

This is why I don't touch newer products until they've gone through at least one generation. I'll stick with AI LEDs, the Red Sea LEDS look promising but need to go through a generation before I'll invest into them. That's quite concerning

 

[Silver14SS]

Good that they are doing something!

If this is a legitimate fire hazard, probably needs a bigger reach than just forum posts. Something on the website, voluntary recall, retailers notifying purchasers, whatever before the worst case scenario happens.

If it's just hot and not a fire hazard, then as customers contact them is ok.