Waterbox reef air bubbles in cualk help

[Fredrxn]

Hello guys I just got my waterbox reef 130.4 on Friday I just noticed there is is air bubbles or missing cualk between the back corner of glass.... Here a few pictures what yall think I know its hard to tell

 

[EeyoreIsMySpiritAnimal]

FYI, it's silicone, not caulk.
Since it's a brand new tank, I'd contact Waterbox and ask them what they think. This should help with a warranty claim later if you need to make one.
Good luck!

 

[Fredrxn]

Update on the waterbox tank.... the engineer said the tank is fine and offer me a four year warranty... I said no. I want a replacement tank there saying they don't know if they can send me a new tank... What u guys think

 

[Fredrxn]

More pictures

 

[EeyoreIsMySpiritAnimal]

It's really hard to tell from photos. Sorry.

 

[Fredrxn]

It's really hard to tell from photos. Sorry.

I agree it's hard to tell I don't know how get any better photos with my phone all the other seam are OK just this one seam

 

[EeyoreIsMySpiritAnimal]

I agree it's hard to tell I don't know how get any better photos with my phone all the other seam are OK just this one seam

Maybe find a local reef club and see if someone local can take a look?

 

[Fredrxn]

Maybe find a local reef club and see if someone local can take a look?

Good ideal thanks

 

[jmatt]

Well, one option would be to take their 4 year warranty and then ask an experienced reefer to take a look and perhaps even lay another bead in the suspect areas. But my first inclination would be to demand a new one as well.

But since we can't really see what you're seeing, the support guy could be right and it's not a problem.

 

[Fredrxn]

Well, one option would be to take their 4 year warranty and then ask an experienced reefer to take a look and perhaps even lay another bead in the suspect areas. But my first inclination would be to demand a new one as well.

But since we can't really see what you're seeing, the support guy could be right and it's not a problem.

Are these pictures any better?... The silicone is fine on the inside and outside of the seam... But in the middle Of the silicone there looks like to bare glass showing.... Or missing silicone

 

[jmatt]

Are these pictures any better?... The silicone is fine on the inside and outside of the seam... But in the middle Of the silicone there looks like to bare glass showing.... Or missing silicone

Honestly? I still can't see the problem in the pic and have never constructed a tank... so I don't want to give you bad advice. Get a local experienced reefer to take a look.

 

[Fredrxn]

Honestly? I still can't see the problem in the pic and have never constructed a tank... so I don't want to give you bad advice. Get a local experienced reefer to take a look.

Sorry to keep bothering u but I think I got a better picture in the picture below u see the corner of the fishtank where the to glass panels. Come togather u will see black silicone seam in the middle of the seam there is missing silicone....

 

[Fredrxn]

Honestly? I still can't see the problem in the pic and have never constructed a tank... so I don't want to give you bad advice. Get a local experienced reefer to take a look.

OK thanks

 

[mehaffydr]

I would think number one if their engineer says its OK then its OK they are the ones who designed and built it. Second if they are offering 4 year warranty obviously they are confident in the integrity of the seam. I would fill it and get started reefing

 

[Fredrxn]

I would think number one if their engineer says its OK then its OK they are the ones who designed and built it. Second if they are offering 4 year warranty obviously they are confident in the integrity of the seam. I would fill it and get started reefing

I agree with u.... But the seam should be 100% there should not be missing silicone... Trust me I would love to fill it

 

[Vagabond]

I agree with u.... But the seam should be 100% there should not be missing silicone... Trust me I would love to fill it

I would insist on the exchange ,unless they're willing to also cover new flooring and installation for the four yrs.
Then fill it and get reefing.

 

[SaltyPotato]

I’d fight for the exchange. I have little love for WB, my 4ft 65 gallon bowed considerably and all I got was “it’s within engineering limits”. When I asked about those limits, they said they had to check with the engineer lol. I added a custom eurobrace for $500 to a 2k tank. Ridiculous BS.

 

[Fredrxn]

I’d fight for the exchange. I have little love for WB, my 4ft 65 gallon bowed considerably and all I got was “it’s within engineering limits”. When I asked about those limits, they said they had to check with the engineer lol. I added a custom eurobrace for $500 to a 2k tank. Ridiculous BS.

Wow yea I agree

 

[Fredrxn]

I would insist on the exchange ,unless they're willing to also cover new flooring and installation for the four yrs.
Then fill it and get reefing.

Yea

 

[Tonycass12]

Update on the waterbox tank.... the engineer said the tank is fine and offer me a four year warranty... I said no. I want a replacement tank there saying they don't know if they can send me a new tank... What u guys think

Sounds exactly like WB famous customer service. Ill never buy another product from them again.