hawkinsrgk
Valuable Member
Just wanted to share the series of events of what has been happening.
I had a few people that were coming over this past Saturday so I thought I would clean the frag tank Friday. Unplugged all of powerheads to give them a vinegar bath, cleaned the glass, etc. When I went to plug the powerheads back in, I could not get the oldest Sicce 1600 to work. Not a big deal since I have had it for about 5 or 6 years. Kinda viewed it as the cost of unplugging a powerhead that has been running for a long time.
After everybody left I walked past the sump and saw a spot of water on the floor. Oddly enough I stood over the water spot for a least 15 minutes talking and didn't notice it. I started taking the return pump apart and couldn't get the impeller to budge. Whoever wrote that it could be removed by hand has a real good since of humor. So I just put everything back together oiled the gaskets, etc.
That did absolutely nothing to fix the problem. Found out that most likely the seal went bad, but couldn't find the hammerhead hybrid model on the Reeflo website. I then sent an email to Reeflo because I didn't want to accidentally order the wrong seal.
Sunday rolls around and I go to feed the fish. I hear a high pitch sound coming from the fish tank and then notice there is hardly any current in the fish tank. The maxspect powerhead is not working. I take that apart, clean everything up, put back in tank and same thing.
So now its Monday. I get an email back from Reeflo. They told me the pump was still under warranty and they would send me a replacement seal at no cost. I wasn't asking for a replacement and I didn't tell them how old the pump was. How great of a company is that? I was blown away.
I remember seeing a post that some of the motors were going bad in the maxspact so I called CoralVue to ask about it. They told me that was correct, but I needed to open a ticket. Later that day, I send all of the pictures to them to show it is not the impeller or cage that is broken. Monday night they agreed with me and are sending me a new motor. Whoop Whoop
Parts are coming in today and tomorrow. Also the Avast Kalk stirrer (put it together yourself model) should be getting here tomorrow.
This weekend will be replacing the seal on the Reeflo, the motor on the maxspect powerhead, getting the kalk stirrer put together and setup. Building a stand for the kalk stirrer. Also wife and kids will be out of town. Looking forward to getting all of this going. Can't wait.
I had a few people that were coming over this past Saturday so I thought I would clean the frag tank Friday. Unplugged all of powerheads to give them a vinegar bath, cleaned the glass, etc. When I went to plug the powerheads back in, I could not get the oldest Sicce 1600 to work. Not a big deal since I have had it for about 5 or 6 years. Kinda viewed it as the cost of unplugging a powerhead that has been running for a long time.
After everybody left I walked past the sump and saw a spot of water on the floor. Oddly enough I stood over the water spot for a least 15 minutes talking and didn't notice it. I started taking the return pump apart and couldn't get the impeller to budge. Whoever wrote that it could be removed by hand has a real good since of humor. So I just put everything back together oiled the gaskets, etc.
That did absolutely nothing to fix the problem. Found out that most likely the seal went bad, but couldn't find the hammerhead hybrid model on the Reeflo website. I then sent an email to Reeflo because I didn't want to accidentally order the wrong seal.
Sunday rolls around and I go to feed the fish. I hear a high pitch sound coming from the fish tank and then notice there is hardly any current in the fish tank. The maxspect powerhead is not working. I take that apart, clean everything up, put back in tank and same thing.
So now its Monday. I get an email back from Reeflo. They told me the pump was still under warranty and they would send me a replacement seal at no cost. I wasn't asking for a replacement and I didn't tell them how old the pump was. How great of a company is that? I was blown away.
I remember seeing a post that some of the motors were going bad in the maxspact so I called CoralVue to ask about it. They told me that was correct, but I needed to open a ticket. Later that day, I send all of the pictures to them to show it is not the impeller or cage that is broken. Monday night they agreed with me and are sending me a new motor. Whoop Whoop
Parts are coming in today and tomorrow. Also the Avast Kalk stirrer (put it together yourself model) should be getting here tomorrow.
This weekend will be replacing the seal on the Reeflo, the motor on the maxspect powerhead, getting the kalk stirrer put together and setup. Building a stand for the kalk stirrer. Also wife and kids will be out of town. Looking forward to getting all of this going. Can't wait.
