What is in stock ?

rockdiver · Oct 10, 2020

Was looking at the MarineX and none are in stock, so looked at the reef ones and also out of stock !
When will these be in stock ? I dont think I want to wait 5 to 6 weeks.
Kinda got the itch now another month will be closer to holiday season and harder to do then ( and harder to explain lol)
If you can respond that would be great.

sas226 · Oct 11, 2020

I placed an order for the Marine X 90.3 during the reveal livestream. Haven't heard anything since. That was roughly 25 days ago. Hoping to hear something this week. They stated they were waiting on another shipment that was supposed to come in for all their tanks relatively soon after the livestream, not sure how that's going.

rockdiver · Oct 11, 2020

Hmm that a long time. An email update to you would be nice, even to say they still are not in yet.
Well I was thinking the 110 but today thinking the 90 also.

Waterbox Aquariums · Oct 13, 2020

Backordered items will usually ship within 3-4 weeks of when your order was placed (this timeframe is displayed on the website when you add the item to your cart, and is also displayed on your Order Confirmation email). Your order is in queue to be filled as more inventory arrives. We are regularly receiving more inventory and your order will be filled in the order it was placed. The next communication you will receive is a shipping notification with tracking information.

I hope this clears up any confusion. : )

sas226 · Oct 13, 2020

Thank you, I called you folks yesterday and they told me the order I had placed was being packaged and should ship out end of this week, beginning of next. Much appreciated for the update.

rockdiver · Oct 25, 2020

Hey Waterbox I have a 110 on order any word yet ? Its been a couple weeks now.
Please advise
Thanks

sas226 · Oct 25, 2020

rockdiver said:
Hey Waterbox I have a 110 on order any word yet ? Its been a couple weeks now.
Please advise
Thanks

Call them during the week, I left a voicemail they got back with an hour or two. Also, site says 3-4 week wait time. Mine said a similar thing and it was 4 weeks to the day when it shipped. Like I said, call them and they'll help you out.