Torches can be sensitive to change, shipping, and just stress in general - which is a blanket term for pretty much anything.
I would consider myself an experienced torch keeper with a well established tank, and many high end torches. Over the last year I’ve probably added 5 torches.
The first 3, no issues.
2 weeks ago I added torch 4. Splitting head. Arrived in good shape. Opened nicely for 2 weeks all is good
A couple days ago, I added another, torch 5. Opens nicely, all is good.
Today I’m looking at the tank - torch 4, the splitting head one, has bjd. Everyone else is fine.
I cleaned it up and dipped (15 min lugols, then 15min hydrogen peroxide), hoping it takes a turn for the better. If it doesn’t, I’m escalating to kfc dip it.
Point of all of this? It can happen to anyone, and they may not even be anything wrong with your system. We will try to help confirm placement and flow and parameters, save existing heads if needed, but if it doesn’t work out, don’t feel bad. Could have got one that was sick or declining from the start, crab or fish could have irritated that polyp, who knows. Being that yours has only been in the tank for 4 days, it’s still adjusting. Might need low flow or light in the beginning while it adjusts and strengthens up before being able to go to a more intense area.