Where to find replacement mount for Neptune ATK v2

[waynel]

The mount for my ATK (the piece that holds the float valve and two optical sensors) is having an issue. I think water has leaked inside the magnetic mount and swollen, so it will not sit flush against the sump side, and actually rocks. It's visibly swollen. Anywhere to to buy just that piece? I can't find it listed on brs website. Or does anyone make these, possibly 3d printed?

This piece (just the mount, don't need the sensors or float valve, unless that's the only way to get it):

 

[BroccoliFarmer]

The mount for my ATK (the piece that holds the float valve and two optical sensors) is having an issue. I think water has leaked inside the magnetic mount and swollen, so it will not sit flush against the sump side, and actually rocks. It's visibly swollen. Anywhere to to buy just that piece? I can't find it listed on brs website. Or does anyone make these, possibly 3d printed?

This piece (just the mount, don't need the sensors or float valve, unless that's the only way to get it):

+1 Ive been looking for this as well. Cant seem to find it anywhere.

 

[vetteguy53081]

The mount for my ATK (the piece that holds the float valve and two optical sensors) is having an issue. I think water has leaked inside the magnetic mount and swollen, so it will not sit flush against the sump side, and actually rocks. It's visibly swollen. Anywhere to to buy just that piece? I can't find it listed on brs website. Or does anyone make these, possibly 3d printed?

This piece (just the mount, don't need the sensors or float valve, unless that's the only way to get it):

Contact Neptune. They are Very helpful

 

[Biglew11]

Everything seems to be sold out right now though.
https://shop.neptunesystems.com/products/atk-magnetic-mount

 

[waynel]

Everything seems to be sold out right now though.
https://shop.neptunesystems.com/products/atk-magnetic-mount

Thank you, didn't realize they had their own store. Hopefully they get it back in stock soon

 

[ZombieEngineer]

Send support an email. Even if it's out of warranty they will sell you the part cheaper than any online store will including their own. Generally out of warranty replacement parts are at least 20% off retail and sometimes a lot more.

 

[Biglew11]

I haven't called costomer support at all for anything yet but it is definitely worth it to try.