Hey @WWC, just got my order in. Everything was great (as usual), but to my amazement I found an additional frag in there with the invoice annotated "free frag for the delay"!!! You guys are the best!!! I've always believed that a business deserving of customer loyalty is one that takes care of their customers when things go wrong. How these situations are dealt with are what determines if I'll be a lifelong customer, shop there when there's no better option or avoid shopping there completely. In every instance of something going wrong with WWC (for which there are few) they've gone above and beyond in correcting it. For example: this delay. This was beyond their control; it was weather related. And still WWC decided that I should get a free frag for the inconvenience. That's class, guys. Thanks so much and I'll keep coming back!!! -Anthony
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WWC 4 Life!!!
- Thread starter amnesiac
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Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
We were happy to help you out and do our best to make everything right! Thanks so much for your patience during the weather delays we experienced during the last month.
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
