This is exactly it. The product does not do what
@mixer911 says it does. He refuses to admit that it be like it do, but it does. The consumer can't make an educated decision about what tradeoffs to make if the retailers and manufacturers aren't held accountable for making spurious claims. They feel burned because they were, not because they are some delusional fantastics. I have sufficient qualifications to say reasonably that the product is defective with regards to Synergy's claims.
See above. Going out of the way to complain is a sign that you are protecting the wrong class. Sure, quote the forum rules, that's good for site revenue in the short run, but not the users/consumers. How can you justify revenue from sponsors if your users (the consumers) best interests aren't foremost? I am fortunate that making a mistake on overflow choice isn't a significant financial issue, but for others it surely would be. As a comparison, would you be upset that the car you bought that was advertised as getting 25mpg on the highway and making 200hp, actually got 10mpg and makes only 100hp? Would you hope that some entity like the federal government might advocate for you? Or at the minimum not squash commentary amongst consumers to help others avoid being taken advantage of in similar fashion? It seem like that's the way it is now a days... I don't need to draw parallels to some current day events for you to get the analogy.