CKI
Active Member
So I just picked one up for myself for my Red Sea Reefer 170. First let me start off with my initial convo with them.
Upon speaking with them I was planning on buying the smallest unit. I was on the phone with them for roughly 45 min speaking about what my plans were with the tank, livestock, feeding and what end goals I wanted. They pointed me in another direction to accommodate what I wanted. They listed to my needs. Not something oversized or undersized. Speaking with them they explained each size they do and why. Now this tends to get lengthy.
It's not based on feeding alone. That is just one aspect of it. There are many more aspects of how to size the proper unit for each customer, or you need to go buy gallons for one reason it makes it easy for the end-user to understand hey I have a 50 gallon tank or I have a 200 gallon tank all of their scrubbers are based off of gallon-size at moderate feeding, then when speaking with a customer they then determine if they need to go smaller or bigger based upon the customers equipment or what the customers trying to achieve. Does the customer just want to supplement waste removal by using the scrubber well then the recommended size is what you need, but if you're trying to stop using money sucking chemicals and absorbance like gfo, phosban, and so on or are you trying to achieve stop using your skimmer or are you trying to limit your water changes to half or to 0 or are you trying to achieve all three.
All of this was explained very thoroughly to me and after speaking with them all made perfect sense. Few friends have these units and previously owned units from other companies (nothing bad to say about any of the companies they dealt with either).
Anyway to end a long rant, I am VERY pleased with the customer service, and the customization you can do. You can get emergency drains or not (your choice), they can come in any color you want so you're not limited to only one option. They will build custom sump stands if you need one as I did. Not to mention price point. My scrubber, stand, and pump only cost me $225.00 vs 300-450.
THIS POST IS IN NO WAY OF TRYING TO SELL OR BASH ANY PRODUCT. THIS IS JUST ME POSTING MY EXPERIENCE WITH 302 AQUATICS AND THE PLEASURE I HAD WITH WORKING WITH THEM.
Upon speaking with them I was planning on buying the smallest unit. I was on the phone with them for roughly 45 min speaking about what my plans were with the tank, livestock, feeding and what end goals I wanted. They pointed me in another direction to accommodate what I wanted. They listed to my needs. Not something oversized or undersized. Speaking with them they explained each size they do and why. Now this tends to get lengthy.
It's not based on feeding alone. That is just one aspect of it. There are many more aspects of how to size the proper unit for each customer, or you need to go buy gallons for one reason it makes it easy for the end-user to understand hey I have a 50 gallon tank or I have a 200 gallon tank all of their scrubbers are based off of gallon-size at moderate feeding, then when speaking with a customer they then determine if they need to go smaller or bigger based upon the customers equipment or what the customers trying to achieve. Does the customer just want to supplement waste removal by using the scrubber well then the recommended size is what you need, but if you're trying to stop using money sucking chemicals and absorbance like gfo, phosban, and so on or are you trying to achieve stop using your skimmer or are you trying to limit your water changes to half or to 0 or are you trying to achieve all three.
All of this was explained very thoroughly to me and after speaking with them all made perfect sense. Few friends have these units and previously owned units from other companies (nothing bad to say about any of the companies they dealt with either).
Anyway to end a long rant, I am VERY pleased with the customer service, and the customization you can do. You can get emergency drains or not (your choice), they can come in any color you want so you're not limited to only one option. They will build custom sump stands if you need one as I did. Not to mention price point. My scrubber, stand, and pump only cost me $225.00 vs 300-450.
THIS POST IS IN NO WAY OF TRYING TO SELL OR BASH ANY PRODUCT. THIS IS JUST ME POSTING MY EXPERIENCE WITH 302 AQUATICS AND THE PLEASURE I HAD WITH WORKING WITH THEM.
I will be placing mine on the right side though because my skimmer needs to be on the left.
