When you produce aquariums that use black bottoms, you will see all imperfections much greater than when using clear to clear. PIN method creates the best possible seams against bubbles but if the panels are not true, you will get a strip of of micro-bubbles along where the panels never fused. It’s still tolerated in the industry as it’s usually covered by sand and will not be seen, nor will the intgritty be compromised if the solvent pool runs across and covers both ends of the seams.
I manufacture smaller aquariums since 2011, very tiny operation and I always used capillary action since my systems were of 1/4 or smaller material and never really got into the larger tanks that require pin method.
But if you see my reviews, I made a huge advancement in learning my flaws when a reefer here on this board showed my errors in fabrication and I had many skilled fabricators jump in and teach me that in the aquarium trade you always use pin method!
Since that day, I have have been using PIN method in every tank, filter I make and I am forever grateful to the reefer here on the board that created a positive shift in my small company.
It’s about customer service and learning your flaws in life and making changes to correct them and developing on QC.
If you look at the review you will see the mistakes in fabrication I did, but you will also see that I contacted him back immediately and I refunded the reefer his money back and started my long journey to learning the PIN method.
I cannot speak for Advanced Acrylics, only that I admire the show piece systems I have seen on their site and on youtube.
Customer service is paramount to the continual success of errors or setbacks in fabrication, I hope you got some closure from Advanced Acrylics, as a fabricator it hurts me to see clients unhappy in the field I love.