Amoo's Dream Pasture

Aww man, I’m really sorry this happened again.

I feel for ya.

I do agree that IM customer service is top shelf.

FWIW, I ship out roughly 1.3 million bikes from my location.

Approximately 12,000 trucks.

We load them beautifully, take pics, and BAM!

We get a pic from the customer and sometimes it’s totally unbelievable.

Sometimes the greatest care cannot compete with potholes and slammin the brakes.
 
WOW ! ! ! I can't believe the shipping companies can be completely irresponsible. Took 2 attempts for me to get my Waterbox and I can understand what you are going through. Nice to hear that IM is stepping up their CS for you too. Good luck on the next attempt :-)
 
Another horror story from a shipping company...

The worst part is it's probably ******* forklift operators and new drivers that are the cause of these headaches for the customers.. smfh
 
Wow! I missed a whole week of goings on here. No notifications. Really sorry that happened with the tank - again! I know when I knew my 120 was on the way (after a year of waiting), I just knew the tank would show up busted in little bits. Thankfully, it made it one piece in a rock solid wooden crate and loads of styrofoam. Hopefully your third tank gets there in only one piece.

Sorry, but I don't have any cool bird stories. :(
 
Sorry @Amoo . Took me three times also with JBJ, made worse by the fact they did not have any others in stock each time. Their customer service was great though and got me through it.

I follow a lot of tank threads and honestly seeing so many damaged, shipped tanks makes me wonder how much all of these woes become a factor in the pricing.
 
go do that thing

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Also yes that red wash is in fact from my fuge light, had the front off my stand last night to fill my ATo since I won't be swapping out the tank this weekend.
 
go do that thing

Agreed. Doesn't matter which side you take or vote you make. Only then can you gripe about what is going on. If you don't vote, you can't gripe.

And Amoo, pink is a very flattering color for you.
 
Thanks for all the support guys. You guys should know by now I'm cursed. Who really didn't see this coming?

Not me ... I wear blinders, as a survival mechanism.

~Bruce, saddened by the sight of broken glass . . .
 
Third tanks the charm. See if they can slip in an upgraded larger one for the trouble!

I'm hoping they slip in their new ATO, wouldn't mind trying that. I'll probably get some stickers and a t-shirt, such is life.
 
I'm hoping they slip in their new ATO, wouldn't mind trying that. I'll probably get some stickers and a t-shirt, such is life.

Yeah, that's typical.

A buddy of mine got pretty lucky on the other forum, he went for a red sea 400 something something size and upon delivery that was a written note saying sorry that size was sold out, so here's the next step up free.

One in a million luck right there.
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

  • Yes!

    Votes: 32 45.7%
  • Not yet, but I have one that I want to buy in mind!

    Votes: 9 12.9%
  • No.

    Votes: 26 37.1%
  • Other (please explain).

    Votes: 3 4.3%

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