So where should we start today?
Oh yeah, my Mg dosing container is down about 500ml from the other two....You'd think Apex would know this, nope no idea....
Turns out one of the heads is loose. I sent this video to Neptune per their request:
Of coarse any time you deal with Neptune CS it's an all day affair. First they wanted me to send the pump back for RMA work. I explained to them, I felt that was silly to both
1. Leave me without a doser period when the other head is fine
2. I would have to RMA and pay shipping on a brand new product.
After much back and forth they agreed to send out a replacement, but only if I paid their $200 deposit, while cross shipping and inspection occurred. I am so frustrated with Neptune CS it's not even funny. I think this is my second meh experience with them. It literally would have been less hassle to call Marine Depot where I got this thing, let the know, order a new one and send back the old one. When dealing with your distributor is easier than dealing with you, that's not a good sign.
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In other news, I was able to order my new tank today!!!!. I got in touch with somebody at IM and they had one in the system and they hooked me up. I should get tracking info on it within the next few days. In the meantime I decided I am going to completely redo my stand and sump so I went ahead and ordered the sump today. I figured if I was ordering the sump I might as well order the return pump. I was debating back and forth between the VarioS, Vectra and COR, but after dealing with Neptune CS I literally closed the tab the COR was in. Yes, they literally lost a potential sale today because dealing with them is such a hassle. So what did I get?
Guess you guys will have to wait until I start the new build thread.
M1 or L1?!






