Another controller problem

[MnFish1]

Not sure why this always happens. Had 7 painters over with everything ripped up furniture moved, etc. Aquarium not touched. 20 minutes after they started painting of of the guys said - hey - your aquarium just stopped working. All of the lights were off, pumps, etc. The apex and EBB were still 'lit' - and colored orange. The probes were still reading properly. Yet - there was no power from the EBB. Despite re-powering, resetting all 'buttons' on the apex, EBB. On Apex fusion, on the EBB is an error (Red exclamation point). Of course - the painters who were working said - should we just plug everything into a surge suppressor. I said - yes sounds good. Pump back on, skimmer back on, lites all good.

At 4AAM it hit me (though I received no alerts except several that said 'statement set off' (paraphrased). I wondered - what happened to the DOS. I opened fusion - pH spike to 8.87 - now down to 8.3. Both Ca and All containers empty. Water is clear. I unplugged the doser. and will check parameters later. All the fish look fine. This officially may end my relationship with Apex. it seems to me that there needs to be some kind of alert on Fusion (by Email/Text) - when the EBB fails this way. Rumor has it that this is not an unheard of experience. Totally bummed out at this point

 

[lapin]

Sounds similar to my old office. Once in a blue moon the power would sort of go out . 3 phase power and one or 2 phases would be out. Some things like the copier would work but computers ect would not.

 

[MnFish1]

Sounds similar to my old office. Once in a blue moon the power would sort of go out . 3 phase power and one or 2 phases would be out. Some things like the copier would work but computers ect would not.

Yeah - but the power didnt go out

 

[MnFish1]

Here is an interesting factoid. So - Almost 900cc of BRS Alkalinity and 900cc CaCO3 was dosed into the tank over 8 hours. The pH rose to 9 then quickly dropped to 8.2. The alkalinity was 22. There was no precipitation (that I can see). All soft corals are doing well. Coralline is growing everywhere. There are no dinoflagellates, cyano, etc to be seen. Some STN on SPS. I'm not doing anything - but merely waiting for the Alkalinity to go down. I assume that the coral that survives will do better without multiple quick water changes to get it down, etc. Time will tell.

 

[MnFish1]

FYI - I sent the EB832 back to Neptune and even though it was 'out of warranty' - they replaced it after looking at the unit. I do not know what the problem was. But again happy with their customer service.