Are you experiencing issues surfing Reef2Reef lately?

scriptmonkey · May 10, 2019

revhtree said:
Please answer the following questions and be specific so we can get this figured out. Please answer all of the questions if you are affected.

1. What issues are you having? (be specific)

2. Are the issues all the time or sporadic? What times of the day?

3. Are you using the desktop, mobile or app version of R2R? (the mobile and app versions are different be specific)

4. Have you cleared your cookies/cache and tried it afterwards?

Any more details would be great!

1. What issues are you having? (be specific)
Failure to load and delay response
2. Are the issues all the time or sporadic? What times of the day?
Sporadically. Happened at 4:25pm Eastern
3. Are you using the desktop, mobile or app version of R2R? (the mobile and app versions are different be specific)
Samsung galaxy S10 with chrome

4. Have you cleared your cookies/cache and tried it afterwards?
Cleared earlier still just happened

Any more details would be great!

Lasse · May 10, 2019

revhtree said:
Please answer the following questions and be specific so we can get this figured out. Please answer all of the questions if you are affected.

1. What issues are you having? (be specific)

Page down

revhtree said:
2. Are the issues all the time or sporadic? What times of the day?

First time 22:25 today - local time Sweden

revhtree said:
3. Are you using the desktop, mobile or app version of R2R? (the mobile and app versions are different be specific)

Desktop

revhtree said:
4. Have you cleared your cookies/cache and tried it afterwards?

nopp

revhtree said:
Any more details would be great!

It was specific R2R what´s was down. and it last for 10 minutes

Lowell Lemon · May 10, 2019

Slow to connect with Android 5.02 tablet so it just does not connect.
Cleared cookies and catch still not connecting.
Drops connection on the Android tablet or takes forever to update a like or post.

Slow connection with wired desk top HP 700 series using telephone high speed modem (Century Link)
Only affects the R2R web site all other sites respond very quickly so not on my network as far as the problem goes.
Started at about 8:00am PST and continues as of this time 1:29pm PST.

Retro Reefer · May 10, 2019

Having constant issues and seems to be getting worse although it will work normal for a couple minutes here and there.

Here is a run down of everything

*Using iPad Air 2 with IOS 12.2

*Not using app I’m using desktop on safari but also tried fire fox and it was worse

*Not time specific

*Cleared cookies, cache, history and did a reboot.. everything worked temporarily but quickly reverted.

*It takes multiple tries to get the forum to load and as soon as I try to navigate around it crashes and I get the network connection lost messages I showed in a earlier post.

*It seems very sporadic as occasionally I can navigate multiple pages lighting quick then it will crash or takes forever for page to load.

*Seems to have gotten worse today as I have been barley able to get on and also got the funky looking page I posted previously.

I found some information on the web about another forum having identical issues but it was all Greek to me, they where showing lines of code that had to be altered to fix.. I will see if I can find it again and post a link.

Demonic · May 10, 2019

Lowell Lemon · May 10, 2019

scriptmonkey said:
1. What issues are you having? (be specific)
Failure to load and delay response
2. Are the issues all the time or sporadic? What times of the day?
Sporadically. Happened at 4:25pm Eastern
3. Are you using the desktop, mobile or app version of R2R? (the mobile and app versions are different be specific)
Samsung galaxy S10 with chrome

4. Have you cleared your cookies/cache and tried it afterwards?
Cleared earlier still just happened

Any more details would be great!

I get the same error report with Samsung 5.02 android tablet.

Tyler Bullock · May 10, 2019

Random no replies from your server. Pinging was down. Happened twice to me today while I was actively searching on the site.

Edit 1:

1. What issues are you having? (be specific)

No response from the server. I couldn't ping the site at all. All three of my devices were down when I tested.

2. Are the issues all the time or sporadic? What times of the day?

Sporadic, around 9 am cst for me. Then maybe 30 min to an hour later before I went to lunch.

3. Are you using the desktop, mobile or app version of R2R? (the mobile and app versions are different be specific)

I was using all 3. Multiple browsers, phone, and app. Down

4. Have you cleared your cookies/cache and tried it afterwards?

No, came up shortly around a 30 seconds to a minute for me.

Any more details would be great!

Edit 2:

Took quite a while to save changes to the first edit. I didn't have a ping going to see the response between hops.

lapin · May 10, 2019

1. What issues are you having? (be specific)
This week:
Slow page loads.
Sometimes page loads but the banner is slow to load.
Sometimes handshake between my browser and server, hangs, waiting for server response.

2. Are the issues all the time or sporadic? What times of the day?
No specific times noted

3. Are you using the desktop, mobile or app version of R2R? (the mobile and app versions are different be specific)
Apple laptop - Firefox 66.0.3

4. Have you cleared your cookies/cache and tried it afterwards?
They are cleared each day and with each window closure. No difference.

Dragon52 · May 10, 2019

1. What issues are you having? (be specific)
Page timing out, server not responding on R2R only & am searching other websites not pertaining to R2R with no issues.
2. Are the issues all the time or sporadic? What times of the day?
Sporadic 4:45 Ga Time been going for about an hr since logging in
3. Are you using the desktop, mobile or app version of R2R?
Laptop thru wifi. Win10 64bit
4. Have you cleared your cookies/cache and tried it afterwards?
Just did, will see how it goes for awhile

Edit= Since Clearing my history, cache etc it seems to be better over the last 25mins.

Retro Reefer · May 10, 2019

This is screen I’m getting most of the time when loading forum or trying to navigate within it

revhtree · May 10, 2019

Ok we’ve made some changes. Let me know how it goes from here!

Rybren · May 10, 2019

Running fine for me now and has been since about 11am EDT.

Retro Reefer · May 10, 2019

seems better but still not consistently loading.. just tried navigating around the forum and experienced multiple failures to load with the “network connection lost” message.

Antics · May 10, 2019

Slow loading and frequently being told the server is down or inaccessible.

fredk · May 10, 2019

Wasn't having any issues until I tried to go to the Member Tanks forum:

Forbidden
You don't have permission to access /forums/member-tanks.52/ on this server.
Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

SeraphinNC · May 10, 2019

It was giving an error that I didnt have rights to access pages

60CubeReefer · May 10, 2019

Just happened. Had to close and reopen to get it to show up--refresh did not do the trick.

Retro Reefer · May 10, 2019

Salty Lemon · May 10, 2019

Now I just got this when I tried to post:

neoGeorge · May 10, 2019

revhtree said:
Please answer the following questions and be specific so we can get this figured out. Please answer all of the questions if you are affected.

1. What issues are you having? (be specific)

2. Are the issues all the time or sporadic? What times of the day?

Sporadic

3. Are you using the desktop, mobile or app version of R2R? (the mobile and app versions are different be specific)

Desktop, Chrome, mac

4. Have you cleared your cookies/cache and tried it afterwards?

No

Any more details would be great!