Are you experiencing issues surfing Reef2Reef lately?

revhtree · Jul 10, 2019

Hello can you guys update me on performance issues?

MnFish1 · Jul 10, 2019

revhtree said:
Hello can you guys update me on performance issues?

Still random times when clicking a button, looking at alerts, replying to a comment, clicking like - it just hangs up - reloading the page doesnt help. Clearing cookies doesnt help - the only thing that helps is quitting the browser completely and restarting... I have also had it when I just went to reef2reef.com for the first time in a day - when the site is unresponsive. Quitting the browser and restarting often fixes it.

Note - during these times - other websites work fine - this has happened both on phone and computer.

Peace River · Jul 10, 2019

MnFish1 said:
Still random times when clicking a button, looking at alerts, replying to a comment, clicking like - it just hangs up - reloading the page doesnt help. Clearing cookies doesnt help - the only thing that helps is quitting the browser completely and restarting... I have also had it when I just went to reef2reef.com for the first time in a day - when the site is unresponsive. Quitting the browser and restarting often fixes it.

Note - during these times - other websites work fine - this has happened both on phone and computer.

+1

Same here.

CNDReef · Jul 10, 2019

Silver14SS · Jul 10, 2019

Working better than it ever has for me on a PC.

TK_KW · Jul 10, 2019

MnFish1 said:
Still random times when clicking a button, looking at alerts, replying to a comment, clicking like - it just hangs up - reloading the page doesnt help. Clearing cookies doesnt help - the only thing that helps is quitting the browser completely and restarting... I have also had it when I just went to reef2reef.com for the first time in a day - when the site is unresponsive. Quitting the browser and restarting often fixes it.

Note - during these times - other websites work fine - this has happened both on phone and computer.

+3
Also having this constantly on mobile app

MnFish1 · Jul 10, 2019

Silver14SS said:
Working better than it ever has for me on a PC.

True - most of the time it works great - if you spend a fair bit of time on the site - i.e. hours/day - it is an intermittent problem . If I just signed on - browsed for 10 minutes I would say its fine. On days when I'm here more often - problems seem to occur (Sorry this wasnt meant as a reply to your post - just a comment for @revhtree

Ditto · Jul 10, 2019

MnFish1 said:
True - most of the time it works great - if you spend a fair bit of time on the site - i.e. hours/day - it is an intermittent problem . If I just signed on - browsed for 10 minutes I would say its fine. On days when I'm here more often - problems seem to occur (Sorry this wasnt meant as a reply to your post - just a comment for @revhtree

+4
I agree intermittent outage or slowness when I click on an alert It will spin. Sometimes I type URL in and it spins but if I refresh it comes right up.

mfinn · Jul 10, 2019

revhtree said:
Hello can you guys update me on performance issues?

Yesterday afternoon was not good.

Bleigh · Jul 10, 2019

cmcoker said:
I had to set my phone to allow notifications from Tapatalk, have you checked that your phone is set to allow notifications from the R2R app?

I have checked. It’s all allowed. It lets me move the switch over to on, but then goes right back to off. It’s really weird and super annoying.

Mastiffsrule · Jul 10, 2019

I use the I pad, same thing happens on my device? Hitting like button or alerts some times stalls..

Are your systems compatible with compuserve?

Bleigh · Jul 10, 2019

Mastiffsrule said:
I use the I pad, same thing happens on my device? Hitting like button or alerts some times stalls..

Are your systems compatible with compuserve?

Lol. Something is obviously going wrong. I’m not THAT far out of date though. [emoji23]

Retro Reefer · Jul 10, 2019

revhtree said:
Hello can you guys update me on performance issues?

Knock on wood it has been working great for me for almost a week, occasional snag but much improved.

Hemmdog · Jul 10, 2019

revhtree said:
Hello can you guys update me on performance issues?

Still having issues

NY_Caveman · Jul 10, 2019

Just had the site hang up on me. 10:57p. Had to close out (on PC) and reopen.

BamaStangGuy · Jul 11, 2019

Hello,

I am helping troubleshoot these issues and have made some immediate changes that I think may help. Can you all let us know if you are still experiencing these same issues?

NY_Caveman · Jul 11, 2019

BamaStangGuy said:
Hello,

I am helping troubleshoot these issues and have made some immediate changes that I think may help. Can you all let us know if you are still experiencing these same issues?

Just now my Alerts tab has resumed dropping down (has not for over a month). Links seem to be responding immediately. Not jumping the gun, but I see an improvement. Will continue to monitor.

BamaStangGuy · Jul 11, 2019

NY_Caveman said:
Just now my Alerts tab has resumed dropping down (has not for over a month). Links seem to be responding immediately. Not jumping the gun, but I see an improvement. Will continue to monitor.

Great, one of the changes that were made should have directly impacted alerts so this is a good sign.

MnFish1 · Jul 11, 2019

BamaStangGuy said:
Hello,

I am helping troubleshoot these issues and have made some immediate changes that I think may help. Can you all let us know if you are still experiencing these same issues?

Same issue this AM... When I closed the browser - still couldn't get it - quit it again - then it opened but more slowly