Bye bye Reef Factory - Hello Apex!

[hanny012]

Unfortunately I do not think you were unlucky

My reef factory thermos controller failed after just one week it turned both the heaters and chiller on at the same time lucky I was home.

In the last 5 weeks reef factory have sent me two new ph. meters and now the third has failed after just two days. And I have started a new support ticket.

I now cannot get my salinity meter to calibrate in reference solution.

The support is great but just how much time do you waste doing tests and calibrations over and over. I even got a few reefer friends over with huge experience just to check I was doing everything correct and we even tried to use the product on their tanks.

Apex does not make a power bar for Australia anymore and our ghl distributer is no existence.

 

[JoJosReef]

Also will be cutting out Reef Factory in the near future, or at least by end of year.

Other issues I have had with RF equipment:
- Dosing pump continuously loosing WiFi connectivity
- Salinity probe changed three times
- Dosing pump recalled / replaced

I, too, have been having continuous issues with wifi connectivity, which is a bear since the unit ONLY works through wifi (unless I'm missing a big something). Like everyone, service has been great, but I just want something that works. For now, if I unplug it and replug it in I can make an adjustment to the schedule maybe 1/3rd of the tries with 2/3rds losing connection before I can do anything.

 

[sark]

The alkatronic connects to the apex via a BNC connector, it’s my “ALK” labeled chart.

you won’t want to use the dosing pump in the alkatronic with AFR, the alkatronic dosing pump is meant to be used for low alk adjustments not regular dosing. When my all goes below a certain threshold it puts in a certain amount of alk solution. AFR takes a long time to work, you want soda ash or similar for that dosing pump.

David, I tried what you have accomplished but no luck. Apex will not recognize the Alkatronic. Any help will be greatly appreciated.