IDK if ya'll missed it, but I obviously did talk to a human, thus the conversation. She was just useless.
The Tampa people just called me and said "good news, we stopped the driver from delivering your package so you can pick it up tonight"
I said wait what? The CSR told me it wasn't going to be delivered until tomorrow.
She said no it's been on vehicle for delivery since 932 this morning.
I said "wrong package"
So now she's calling the driver back to deliver that package and trying to figure out whats going on with the other one