Sounds exactly like my situation except more like 400+ miles lol. But this was my first time ordering online and was a wonderful experience with the vendor but UPS is just ruining it.
Exactly. But I don't understand why UPS is telling me I'll get my shipment Monday when its literally an hour away. When I asked about it, they said "weather delays." Its quite literally sunny and clear skies in Wisconsin today.
It sounds like ordering from these wholesalers have the same disclaimer and no recourse. Tough for vendors to play weatherman and UPS scheduler for sure, and I feel for them.
Having worked for FedEx many years ago (even earning a pension) I can say that when the main hub of UPS is in Louisville and the state is frozen with ice, it's gonna cause delays. Ice does not mix well with the southern US and it can cause massive issues. I can tell you that in Northern TN, near the KY line, it is iced over pretty good so I imagine it is an issue on Louisville. This is going to affect the entire system, even if it's an hour away.
I 100% am understanding of that. But its the fact that my package is in Wisconsin, no where near inclimate weather. That's what I have trouble understanding. Yet they say they won't get it to me until Monday let alone let me pick it up. If the weather was bad I could understand but there is no weather.
When freight gets backed up it's like a sewer system that starts leaking into the street. Trying to move freight around in a werehouse full of stinking boxes filled with frozen dead stuff doesn't help the workers move the freight any faster. If your box is already late, they may set it aside til Monday and push through the fresh ones that may arrive on-time instead of delaying those and expanding their service problem. The Monday morning crew will be stuck cleaning up the dock and scrubbing down the trucks and street when they come in. It's also Presidents Day, so maybe Tuesday deliveries and things will be caught up?
UOS and USPS has this belief that as long as they make delivery- they did their job
IMO it’s not reasonable but you have to look at it from their side too. I don’t know who you ordered it through but especially if it’s a smaller company that is a lot of money to lose on their side. And if their policy states that not much you can do :/
Basically. They’re still getting paid. Heck, they’ll get paid twice when they have to resend corals. All these boxes are just money to them... nothing else.
Can they not put insurance on these orders i mean 3k is a lot and the shipping is just sad I know where I work i don't go home unless my job is done mechanic sometimes 16 hour days god forbid they could put some overtime in and get the overnight shipping at least handled
UPS actually announced (I think back in March of last year) there’s no way to get insurance, they won’t insure anything, and won’t guarantee anything because of ‘COVID’, AKA a reason for them to collect more $$$ in their pockets. Totally agree with you that that is a ton of money and there’s gotta be something
Couldn’t have said it better. It’s sad. Thank goodness my vendor has emailed and called me and guaranteed they would “take care of me” and even went as far to say that it won’t look good when it comes in
UPS is not offering insurance for coral and fish shipments?
Just looked it up. You are correct. I was misinformed, don’t know where I saw it. I apologize
