Could this be the Trident announcement?

[BZOFIQ]

Why doesn't your fridge, your freezer, the heater in your tank only run once a day? Because it is required to run more often to work properly. The Trident is no different. You can choose how many times to test your tank by not buying a Trident, it's as simple as that. The trident has to run 4 times a day based on the reagents and water in the lines in order to work properly and accurately. Don't like it, don't buy one but it's not going to change because you don't want to test that often. It has a minimum number of times to run and a minimum cost per month.

That is probably the dumbest explanation I've seen. Seriously?

Each of these devices allows you to dial in the temperature controlling how often it runs but you've missed that.

Thank god Neptune didnt make my freezer or I'd have to open the door 4 times a day for it to function properly.

I'll wait for @Terance for a normal explanation.

 

[BZOFIQ]

There's always at least one jerk on the Internet trying to exploit a situation:



(for the record, I am not that jerk)

Publicity stunt, nothing else.

 

[nyknicks2544]

No one is forcing anyone to buy one of these - if you can’t afford the costs associated with operating the unit or don’t want to lock yourself into Neptune’s minimum testing requirements don’t buy one.

Enough people don’t buy it Neptune will reconsider.

Competition is a good thing for any industry. Take your business elsewhere if you feel there are better alternatives at this point in time.

 

[Thales]

That is probably the dumbest explanation I've seen. Seriously?

Each of these devices allows you to dial in the temperature controlling how often it runs but you've missed that.

Thank god Neptune didnt make my freezer or I'd have to open the door 4 times a day for it to function properly.

I'll wait for @Terance for a normal explanation.

Your freezer prolly has a min and max though right?

 

[Brew12]

Everyone keeps restating the fact it has to test 4x/day to function properly. Is there any more specific detail for this requirement?

I'm not sure it would make sense to try and make dosing adjustments based on tests spaced hours apart. Wouldn't that cause parameters to bounce around much more drastically than if testing 1x/day or more and letting things drift a bit with safer dosing correction?

Alkalinity consumption drops off a few hours after peak lighting is done and doesn't pick up again until an hour or two after lights are on.
So, depending on lighting schedule and total consumption I feel it can be beneficial. If you only consume 1 or 2 dkh per day, it probably matters less.
That's my opinion, anyway.

 

[Thales]

I'm not sure it would make sense to try and make dosing adjustments based on tests spaced hours apart. Wouldn't that cause parameters to bounce around much more drastically than if testing 1x/day or more and letting things drift a bit with safer dosing correction?

Only if you are trying to, or accidentally, make big changes. It is really cool to see how long it takes for a 'correction' to reflect and balance through the entire system.

 

[DarkSky]

Alkalinity consumption drops off a few hours after peak lighting is done and doesn't pick up again until an hour or two after lights are on.
So, depending on lighting schedule and total consumption I feel it can be beneficial. If you only consume 1 or 2 dkh per day, it probably matters less.
That's my opinion, anyway.

Knowing this about alk consumption, can you schedule when those 4 required tests happen? I would like to have them happen when my lighting is going, not during the night when alk consumption is negligible.

 

[BZOFIQ]

Your freezer prolly has a min and max though right?

Yes, 4 is neither.

 

[Mykesocalreef]

Just a thought, has anyone thought to ask why Neptune gave the release time specifically and from what Ive read it seems that BRS released early? Can anyone confirm they ordered prior to the release time? I don't have an Apex and wasn't trying to get a Trident and I am kind of irritated about it. Couldn't imagine how annoyed I'd be to find out they released early if i was actually trying to order one.

 

[Thales]

Yes, 4 is neither.

So you totally understand the idea of limitations regarding particular devices. Trident has minimum testing requirements. I am not sure what you are on about.

 

[SuncrestReef]

Just a thought, has anyone thought to ask why Neptune gave the release time specifically and from what Ive read it seems that BRS released early? Can anyone confirm they ordered prior to the release time? I don't have an Apex and wasn't trying to get a Trident and I am kind of irritated about it. Couldn't imagine how annoyed I'd be to find out they released early if i was actually trying to order one.

I logged on to BRS at 11:44pm Pacific and they listed 60 in stock at that time. I ordered it and checked out by 11:45.

 

[Potatohead]

Did you pay for your unit?

 

[MnFish1]

Respectfully, I think you are doing far too much guessing. We gave the information we could give at this time, before anyone could buy a Trident, so they could make an educated decision before purchasing. We even gave a pretty good idea of the costs - though not specific. If less than $100 or $150-$200 is too much in two years, then this might not be the product for that person.

The Trident itself is not a solution to dosing Alk and Ca. It is a testing device. If one wants to use the feature of automated dosing control, and does not want to use the advanced replacement option mentioned on the livestream and the FAQ, then they can simply revert to normal DOS dosing for 7-10 days using their last value. No issue at all.

We did not rush anything. This launch date was planned for some time.

Perhaps - I was doing too much guessing. And I also said that I thought you were giving the information you could at this time. My comments related to another poster who suggested that after calibration it could be 2 weeks before using the device - in addition to the maintenance time. Perhaps I misunderstood - when I tried to look at the video - unfortunately it wouldn't stream probably because it was being viewed too many times simultaneously.

I would also say that for months people have been talking about using this as a method to help with dosing (i.e programming their apex and pumps to do so) so though clearly the Trident is not a 'dosing device' people were definitely planning to use it as a major part of their dosing regimen. IMHO - not that it matters it would have been NICE to have had this information previous to last week (or so) - though I completely understand that you had specific reasons for not releasing it. Thanks as usual for the polite well thought out response

 

[BZOFIQ]

So you totally understand the idea of limitations regarding particular devices. Trident has minimum testing requirements. I am not sure what you are on about.

Richard, love your talks and appreciate your restoration work but after you've taken a load of equipment from Neptune for your coral lab I think your defending the product here is a bit out of place or should I said biased?

 

[MnFish1]

For the record, I wasn't speaking to you about insulting others, or putting Neptune down. I have Neptune products and I don't think they walk on water, either. There are a very small amount of people that I always see in Neptune threads, that hate Neptune products. My only reason for saying what I said is why do you look at Neptune pages if you hate them so much, if not to troll. I'm not quoting them, because they know who they are.

As for not wanting an answer to my final question? It has been answered, true, by people complaining there is maintenance needed. And that was the point of my post. Why are people so upset by maintenance being needed? It is not unrealistic for maintenance to be needed. And Neptune seems to be offering multiple ways of doing it (DIY, Mail In, and they mentioned working on a replace before you mail in type system --that resolves the 'downtime' of having to have maintenance, if that comes to play). And, yes, I absolutely agree that Neptune should know the information about maintenance, now that the system is out. I didn't backpedal from that part. I'm definitely a little baffled they don't at least know exact pricing of replacement parts for maintenance.

I agree with you - as I explained earlier - I wasn't able to access the video last PM - and only was going by what was being said here - ie that there could be up to a 3 week downtime for maintenance. @Terence explained it well.

 

[BZOFIQ]

Did you pay for your unit?

Fanboyism at its best.

Full disclosure: I own 4 apex systems; don't like what I'm seeing here.

 

[MnFish1]

I do apologize for my misuse of the word fanboys. Thanks for clarifying the definition for me. Fans would have been a better term for me to use. (although there are definitely fanboys here too hahah). As for fanboys being fanboys and not let other people comment, if that's referring to me, that is definitely not what I meant either. Discourse is good and needed, and would hopefully get across to Neptune that there is some concern (which there definitely is some). But the people who post just about how terrible Neptune is and how they are so shady and how their products suck? If you don't have anything constructive to contribute, then those are the people I wish would not comment. Questions or concerns about the product? Please comment away (imo)

Yeah - my response to you perhaps came across a little strong as well. I personally like my Apex - and Neptune. I don't think there is anything nefarious about what Neptune is doing. There are lots of reasons for the reagents, maintenance, testing frequency, etc - some of that is for the benefit of the machine (ie keeping it working properly)- im sure some of it also relates to marketing and a recurring revenue stream (ie. keeping the initial price lower but recouping with other recurring items). Thats not nefarious or bad - thats common sense business. For example if Neptune is not making a profit on their maintenance program or their reagents that would be hard to understand. IMHO.

 

[Thales]

Richard, love your talks and appreciate your restoration work but after you've taken a load of equipment from Neptune for your coral lab I think your defending the product here is a bit out of place or should I said biased?

Thanks for the nice words.
If I didn't think it was great, I wouldn't be saying anything about it, I certainly wouldn't be defending it. I have been given lots of products that suck, and I don't defend them. This product is everything I have ever wanted in an alk testing device and more and I don't have one for the coral lab, but will be likely buying one in the new fiscal year.
But, I am not sure what that has to do with what I am talking to you about. The device needs a minimum number of tests a day to work properly over time. You seem to understand the concept, so I am confused what you are actually on about. Help me understand.

 

[road_runner]

Fanboyism at its best.

Full disclosure: I own 4 apex systems; don't like what I'm seeing here.

Wait for real reviews from customers. Filter out beta users reviews as they are inherently biased by definition and by legal contracts..

 

[Thales]

Wait for real reviews from customers. Filter out beta users reviews as they are inherently biased by definition and by legal contracts..

Oh dear. Somehow you think beta testers are obligated to come onto forums and argue about products even if they don't like them? That seems really strange.