Hydros Firmware - Update 242 Problems

shakygator · Jul 27, 2022

Having issues with the new Hydros firmware. Tried to use the web UI and it was not compatible with version 197 so I downloaded 242. However the install button is greyed out.

Android app was working with 197 until I updated that as well, now it also is not compatible with version 197.

The link to the previous version is not working. It's throwing a 404. However, this link from CoralVue Facebook page appears to be working: https://www.coralvuehydros.com/app-previous/#/status

Change log - HYDROS

A detailed list of all changes made on each Firmware/App update.

www.coralvuehydros.com

shakygator · Jul 27, 2022

After rebooting the controller I was able to install 242

n2585722 · Jul 27, 2022

So everything is ok?

FYI: to someone that reads this it might be a good idea to unplug any dosing pumps, AWC pump and ATO during the update. Check the outputs and make sure only the ones you have overridden are still correctly overridden and the ones that were in auto are still in auto. Then plug the pumps back in. There are a few that had then start running when theyupdated.

shakygator · Jul 28, 2022

Yeah all is well.

The changelog notes that all outputs will reset to AUTO. This wasn't an issue for me.

DHill6 · Jul 28, 2022

Third time trying to download 242 to XP8. The X4 took the update. In the process the ATO filled my sump, which I’m bailing out now, good thing I caught it before it was to the rim! Really… not good there. How many times should I try before I reach out to help?

DHill6 · Jul 28, 2022

Opened a ticket, reboot didn’t solve anything.

jhuntstl · Jul 28, 2022

I was able to update my firmware on an X3 and WaveEngine, but web app is still showing out of date. I can only assume this is something they have to fix on their end, correct?

lvzx14 · Jul 28, 2022

Unable to do the update on my xp8 as well, just reboots about half way during the install.

*Update* Was finally able to get it to complete the update after the 6th attempt

n2585722 · Jul 28, 2022

DHill6 said:
Opened a ticket, reboot didn’t solve anything.

For some reason it took several tries when others did this. I had no issue with the XP8, but when one does that when down loading I usually try a reboot from the app on the offending controller. Also I do not update any of them till I have the firmware downloaded on all of the comtrollers. Then I do them one at a time and let each one finish booting up. It is usually a good idea to check things after the first one to make sure none of the outputs have changed states. I continue with each one and leave the wifi master for last.

Thor2j · Jul 28, 2022

I did the update on my wave engine. Completely messed up my low power mode for my gyre. Had to delete profile.

n2585722 · Jul 28, 2022

Thor2j said:
I did the update on my wave engine. Completely messed up my low power mode for my gyre. Had to delete profile.

That is odd I had no issue with if affecting low power mode. I use MP0's though. Not sure it should matter.

DHill6 · Jul 28, 2022

lvzx14 said:
Unable to do the update on my xp8 as well, just reboots about half way during the install.

*Update* Was finally able to get it to complete the update after the 6th attempt

I’m up to 8 attempts and it’s a no go on the XP8. I rebooted by modem and router also, didn’t make a difference.

DHill6 · Jul 28, 2022

n2585722 said:
For some reason it took several tries when others did this. I had no issue with the XP8, but when one does that when down loading I usually try a reboot from the app on the offending controller. Also I do not update any of them till I have the firmware downloaded on all of the comtrollers. Then I do them one at a time and let each one finish booting up. It is usually a good idea to check things after the first one to make sure none of the outputs have changed states. I continue with each one and leave the wifi master for last.

n2585722 said:
For some reason it took several tries when others did this. I had no issue with the XP8, but when one does that when down loading I usually try a reboot from the app on the offending controller. Also I do not update any of them till I have the firmware downloaded on all of the comtrollers. Then I do them one at a time and let each one finish booting up. It is usually a good idea to check things after the first one to make sure none of the outputs have changed states. I continue with each one and leave the wifi master for last

DHill6 · Jul 28, 2022

I can’t get around this message, if you go to the older web version it gives another message that it’s too old and won’t work. IDK…

DHill6 · Jul 28, 2022

I’m close to done with this XP8, 13 attempts, moved it into direct sight of router. No results.

DHill6 · Jul 28, 2022

Definitely can’t use the app for any control.

n2585722 · Jul 28, 2022

Did you power it down, power down the router then power both up again and retry after you are able to access the internet? If so I would suggest submitting a ticket with support. One person said it worked for them on the 6th try. Here is a link to the support tickets https://support.coralvue.com/submit_ticket .

DHill6 · Jul 28, 2022

n2585722 said:
Did you power it down, power down the router then power both up again and retry after you are able to access the internet? If so I would suggest submitting a ticket with support. One person said it worked for them on the 6th try. Here is a link to the support tickets https://support.coralvue.com/submit_ticket .

Yes, I submitted a ticket. Carlos replied, all suggestions have failed. Restarted modem and router, powered down and up Hydros, moved Hydros in direct line with router. It’s a no go.

n2585722 · Jul 28, 2022

Is it still failing on the download?

DHill6 · Jul 28, 2022

To add to this problem there is only one outlet in use on the left hand side, now it’s turning off and on, I can’t stop it. This outlet was used for a fan, which I have unplugged, using temperature to turn on and off. If I can’t get to it to turn it off… I’ll be hearing clicking constantly.