I've worked at an LFS, ask me anything about them

Livestock by far. Dry good mark ups are very tiny (like 10 or 15%). This varies by store but typically markups on dry goods are very tiny. These kinds of stores are not lucrative by any means. Some dry goods could make a ok amount of money but if they sit long then it can be a pain. Some brands were worse than others. Red Sea is one where a $40 item may only have a $5 profit


Fish disease can vary. We ran copper above 2.0ppm so we never saw too much disease but some fish taken out and put into non copper systems would occasionally get marine ich. Flukes were the biggest killer of fish as copper does nothing to them. I would never buy a fish without at a minimum checking for flukes
Do you have separate systems to slowly increase the copper levels or are you dropping them right into full strength copper?
 
Do you have separate systems to slowly increase the copper levels or are you dropping them right into full strength copper?


The fish get dripped in. This is mostly for pH reasons. Its a rather quick drip.
 
What is one common LFS practice that you personally had a moral objection to and would rather not admit actually happens all of the time?


While it is not something the place I worked did, it always bothers me when a store is willing to sell you a frag knowing it likely has some nasties on it. A lot of stores don't seem to care. I also had to fix problems in people's tanks created by other stores who simply wanted to sell something regardless if it was actually the right product for the customer (i.e. the wrong lights for a certain tank, cruddy filters, etc.). Some places give absolutely horrible advice that endangers the fish. This really varies by store, but I do believe that pest management is very poorly done at many stores.
 
Does your store label prices on livestock? a local place to me hardly does and its frustrating because for one person a $10 fish is like $30 for me. I would love to go there more often, but the variability makes me stay away
 
I’ve been to quite a few lfs around me and they’re always hammered with customers on Saturday and sundays wanting water. My question to you is the RODI water really RODI water? Lol I feel like they use tap and some seachem prime or something lol

Hahaha that is pretty funny to ask. This varies dramatically. One place I know of never changes any of their filters and were selling people tap water (this place was horrible). Many stores don't change the DI resin frequently. The place I worked would remove the DI resin if it got used up so it didn't dump things back in, but also did an ICP test to know what was being removed by the DI resin if they had to take it out (basically manganese, a little zinc, silica, and that's about it as far as I remember). They would only not replace it if there was no DI in stock.

People waste so much money and time buying store water. It's not bad if you have a small tank, but RODI units are much more cost effective in the long run. I have seen people come in buying 75 gallons of water and hauling massive amount of buckets at a time.
 
Hahaha that is pretty funny to ask. This varies dramatically. One place I know of never changes any of their filters and were selling people tap water (this place was horrible). Many stores don't change the DI resin frequently. The place I worked would remove the DI resin if it got used up so it didn't dump things back in, but also did an ICP test to know what was being removed by the DI resin if they had to take it out (basically manganese, a little zinc, silica, and that's about it as far as I remember). They would only not replace it if there was no DI in stock.

People waste so much money and time buying store water. It's not bad if you have a small tank, but RODI unites are much more cost effective in the long run.

Ouch that seems pretty shady lol. If i was paying for rodi i would expect it to have 0 or maybe 1 tds all the time!
 
Do LFS run copper ?


It depends on the place. We ran it between 2.0 and 2.5. It is really difficult not to because you would need several massive QT systems or tons of tanks on different individual systems that can each be emptied if something breaks out. Its just so much simpler to run copper power or similar.
 
Ouch that seems pretty shady lol. If i was paying for rodi i would expect it to have 0 or maybe 1 tds all the time!


Yeah it really varies by store, just like the rest of a store's quality. There are definitely some shady pet stores haha
 
Yeah it really varies by store, just like the rest of a store's quality.

Ya i have heard from someone who worked at one of the stores local to me that for their rodi system they used legit rodi, but for their saltwater they just filled their container with tap and aerated for a day(to remove chlorine) and then mixed the salt. I guess the theory was people could easily test the tds of rodi, but not so easy to see that the mixed saltwater had used tapwater.

Not 100% sure this is true, but it wouldnt surprise me of some stores.
 
Ya i have heard from someone who worked at one of the stores local to me that for their rodi system they used legit rodi, but for their saltwater they just filled their container with tap and aerated for a day(to remove chlorine) and then mixed the salt. I guess the theory was people could easily test the tds of rodi, but not so easy to see that the mixed saltwater had used tapwater.

Not 100% sure this is true, but it wouldnt surprise me of some stores.


That would be scummy
 
This was a long time ago like 70s but I was told that markup on sw fish was 500% due to loses and you had to pickup your livestock at the airport as soon as it came in even if it was 2am, is or was that true?
 
This was a long time ago like 70s but I was told that markup on sw fish was 500% due to loses and you had to pickup your livestock at the airport as soon as it came in even if it was 2am, is or was that true?

The markup off the list price of the fish is tremendous and losses are high, but obviously varies. It is not just losses that have to be accounted for though. For example i can direct order a common blue green chromis for 20 cents each. I would certainly have losses. , But an even bigger factor is shipping/fees which will be $400-$600/box. They can squeeze 200 in a box and all the sudden that 20 cent fish just cost me $2.70 to get to my door. Or can get those same fish from a wholesaler in the $3-$4 range (less risk but higher cost).

I believe the 500% you heard is probably just the fish list price compared to the retail price and does not account for the true cost of that fish.
 
I was wondering, does anyone have any questions about some behind the scenes at an LFS? Any questions on disease, stocking, orders, or any other random questions you might have about an LFS? I figure I'd share with you all any answers I might have as to what are good and bad signs as to an LFS's quality, and what a realistic and unrealistic expectations out of your lfs. I have been to a LOT of lfs's, and some don't know what they are doing, some are lazy, and others are fantastic. I think LFS's can play a huge role in someone's interests and successes in the hobby, and I'd like to help others determine what qualities of an lfs are good coming from a behind the scenes view. I obviously can't speak for all of them, but I figured this could be a fun or helpful thread in general about them in general :)

PS No direct naming of stores please
Is it true that most store owners are laundering drug money? LOL It takes a lot of scratch to build and run a store. Seems like a good way to lose lots of money in a short time!:D;Peeking
 

IF YOU HAD TO TAKE A REEFING EXAM, WOULD YOU PASS?

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