Just bought IceCap Algae Scrubber
- Thread starter RJ F.
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CoralVue_Marketing
One minute of patience, ten years of peace.
It sounds like you are already in communication with our support staff, but if I may be of further assistance, you can reach me at [email protected]. Thank you for sharing your concerns and giving us the opportunity to make things right.
CoralVue_Marketing
One minute of patience, ten years of peace.
I was speaking to our staff at CoralVue headquarters today about the scrubbers. They explained the spray bars were not glued so customers have the option of gluing them at the angle they want the water directed on the screen. However, in the future, we will glue them based on the initial feedback we are receiving. Thus, future users will have to adjust the screen mesh with the zip ties or cut the zip ties to adjust the mesh so you can get the water to flow over it to your liking.
Thank you Jeff. I appreciate you reaching out in this post. Manufacturer support is a blessing in this hobby.
I love the idea of being able to remove the spray bar. The issue with mine was that the spray bar was too short. So when I inserted it into the elbow it only went in half way. If I remove the spray bar and elbow from the unit, I can push it in alot further where it meets resistance and "presses" into place. I believe if I ran it with the spray bar fully inserted it wouldn't leak. So i think it's still a great option. Maybe just extend the spray bar a 1/2 inch to allow for full insertion into the the elbow. Otherwise everything else seems great. I mentioned the holes being drilled off center but I was just nit picking. I look forward to the new unit and being able to run the scrubber. Thanks again for reaching out
andyg1960
Well-Known Member
I don't think they should be glued I think being able to remove them would make cleaning the screen much easier. The problem that some people are experiencing is if you push the spray bar into the elbow far enough so that it doesn't leak then it's no longer long enough to reach across the top and have the other end settle in the way it's supposed to. Maybe that's not on all the units maybe those spray bars aren't being cut accurately. They need to be a little longer in any event
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CoralVue_Marketing
One minute of patience, ten years of peace.
Thank you, guys! I will share all this feedback with the team right now!
CoralVue_Marketing
One minute of patience, ten years of peace.
That is great news! Thank you for the update and for giving us the opportunity to earn (and keep) your business!
Update. The new scrubber came in. I took a quick look at it. Unfortunately I'm going to have the same issue. The spray bar just doesnt push far enough into the elbow. @Jeff@CoralVue do you guys supply 20mm pvc and caps? I think I can modify my own spray bar and be ok. I will take pics when I'm off work to show the new unit spray bar as well.
CoralVue_Marketing
One minute of patience, ten years of peace.
I am pretty sure we have both available. Would you mind just emailing our support staff directly at [email protected]? Please share what you've shared with me here and also, if you don't mind, include a link to this thread so that way they have more context into the situation. I am sorry for the trouble!
CoralVue_Marketing
One minute of patience, ten years of peace.
@Jeff@CoralVue I will send everything over to them. Here are pics of the units side by side. When the spray bar is fully inserted it wont fit in the cradle
Thank you! The more details you can provide, the better! Photos are super helpful! Sorry again about all this.
Ok so I nodded the spray bar to a slot style. I will run it with the zip ties on for now. I might cut them off to disperse more even water. I then used a clamp to force the pipe into the elbow. It distorted the box a bit but I figured it was worth a shot
ReefWithCare
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Looking at the unit, it would make sense for them to glue the bar because the union can be unscrewed to take out the spray bar.
The one thing you have to worry about slots is if you drill it too close to the edge you can have leaking at the ends when algae clogs it. The spray bars do a better job at evenly distributing the water flow, but then you also deal with algae growing in the holes. Uneven holes is pretty normal. I was used to do that with the 302 scrubbers and everything worked fine. These units are small enough where a slot or spray bar will work either way, but just make sure you leave yourself even wiggle room with a slot cut out so you don't end up with a leak. That was an issue with early CW Scrubbers when they first came out (ask Reef News Network about their experience). It's odd that they used a metric PVC pipe --- but that is probably a cost cutting measure from where it's manufactured.
CoralVue is the best to work with though. Jeff is amazing with their service and their team is always quick to help. You are in great hands with them. Keep us updated with the growth
.
The one thing you have to worry about slots is if you drill it too close to the edge you can have leaking at the ends when algae clogs it. The spray bars do a better job at evenly distributing the water flow, but then you also deal with algae growing in the holes. Uneven holes is pretty normal. I was used to do that with the 302 scrubbers and everything worked fine. These units are small enough where a slot or spray bar will work either way, but just make sure you leave yourself even wiggle room with a slot cut out so you don't end up with a leak. That was an issue with early CW Scrubbers when they first came out (ask Reef News Network about their experience). It's odd that they used a metric PVC pipe --- but that is probably a cost cutting measure from where it's manufactured.
CoralVue is the best to work with though. Jeff is amazing with their service and their team is always quick to help. You are in great hands with them. Keep us updated with the growth
.
