Kessil AP700.... is it worth the $

BlennyKravitz · Oct 2, 2017

gioNVA said:
How did you get the process started? Just email [email protected] or is there a different way that I don't know about?

That’s what I did because when you call that’s what they tell you to do.

nbagnardi · Oct 2, 2017

gioNVA said:
Has anyone had their AP700 die on them? Any experiences with their support?

I have had issues with one of the 360N, brand new one shipped to me with a return label in less than 36 hours. Stellar customer service.

gioNVA · Oct 2, 2017

Got a reply from them and will be replacing my AP700. Seems as if they monitor these threads.

bif24701 · Oct 2, 2017

gioNVA said:
Got a reply from them and will be replacing my AP700. Seems as if they monitor these threads.

Good to here. There are some manufactures that will stand by their products no matter what and some that well not as much. I've heard good things about Kessil so I rest easy. However any time I have issues with my controller I pray to the gods because I know it's not the same.

1stNoel · Oct 2, 2017

I have had two warranty calls with Kessil (bad wireless network card, and blown power adapter). For the first issue, they quickly sent a replacement AP700. For the second, they sent a replacement adapter. As others have stated, top notch customer service.

nbagnardi · Oct 3, 2017

gioNVA said:
Got a reply from them and will be replacing my AP700. Seems as if they monitor these threads.

They are everywhere! Hahaha

bif24701 · Oct 3, 2017

If I haven't mentioned before the Kessil AP700 fan is absolutely silent, and vs the Radion might as well be off. From what I have seen myself and heard from others (literally) lol, the Radion creates a bit of fan noise.

Crabs McJones · Oct 25, 2017

Did op ever get the AP700? and another question to AP700 owners, when you create a program, and the lights turn off at night, does your fan keep running? Mine seems to continuously run even at night after the lights have gone out. Only way it turns off is I
Of you turn the light completely off (red light on the side) is this normal?

1stNoel · Oct 25, 2017

I have so much flow going through my tank, that the only thing I hear is water rippling. I couldn't tell you if it's running, because I wouldn't notice if it did.

I would imagine the fan would run for a bit, even after lights off, to cool itself down...but it shouldn't be 24/7.

Crabs McJones · Oct 25, 2017

1stNoel said:
I have so much flow going through my tank, that the only thing I hear is water rippling. I couldn't tell you if it's running, because I wouldn't notice if it did.

I would imagine the fan would run for a bit, even after lights off, to cool itself down...but it shouldn't be 24/7.

Well my lights just turned off for nighttime, I'll check them in a couple hours and see if it's still running.

Mal11224 · Oct 25, 2017

I did get the AP700 and love it. I use my phone to control it because I can add green and red to the display. Couldn't do that with the iPad app. I have not noticed that the fan stays on when the lights go out. Will check to see if it happens.