Loggbook content disapaer

[Lasse]

I just realised that my logbook is empty - I had store more than 5 months of measurements in that and the whole history of my aquarium. Whats happen?

Sincerely Lasse

 

[Member No 1]

I just realised that my logbook is empty - I had store more than 5 months of measurements in that and the whole history of my aquarium. Whats happen?

Sincerely Lasse

Lasse,
I noticed on myGHL Connect, charts aren't showing up, but if you go into the individual sensors they are there.
Wonder if it's a cloud based issue. Also I did see a post on Facebook that GHL plans on rolling out a new GHL Connect beta release this week. Wonder if that has anything to do with it?

 

[Member No 1]

@Lasse
Ok this is strange.
myGHL Connect desk top, when I go to select the temp sensors to chart, it only shows the actual temp (Temp 1) and it doesn't chart it.
However, on the mobile app, when I try to select the temp sensor to chart, it only shows one of the virtual temp sensors (Temp 3). And it does chart it.
So something behind the scenes is going on.

ON EDIT: I updated the app to 3.8.1 now it's acting the same as the desktop. No charts.

 

[Member No 1]

To add, KH Director isn't in the sensor list anymore.

 

[ingchr1]

I don't use the logbook, but did try it out for a bit when it came out. So I should have entrees in there, but when I checked mine was blank as well.

 

[ingchr1]

Check the dates on the logbook filter, they made a change to the app. That was my problem, entries are there.

 

[esther]

To add, KH Director isn't in the sensor list anymore.

Same for me.

 

[Paul B]

I never had that problem.

 

[esther]

I never had that problem.

Great handwriting!

 

[griff500]

It looks like they have messed something up...

 

[Dr. Dendrostein]

I just realised that my logbook is empty - I had store more than 5 months of measurements in that and the whole history of my aquarium. Whats happen?

Sincerely Lasse

This is exactly why I like to write things down and hide them in my mattress.

 

[Lasse]

@Vinny@GHLUSA Is this a issue only for me or have something going wrong?

Sincerely Lasse

 

[ingchr1]

@Lasse did you check the date range in the filter and still no entries?

 

[Lasse]

Where do I find Filter - sitting on My GHL on PC but it is the latest app

Sincerely Lasse

 

[Lasse]

I found it but all my Categories is gone too - there is nothing in the logbook

Sincerely Lasse

 

[Dr. Jim]

To add, KH Director isn't in the sensor list anymore.

Are you talking about on the App Dashboard? My KH Director is no longer displayed there. When I go to DISPLAY, there is a blue dot next to KH Director though. (I put in a ticket about this a few days ago; waiting for a response).

 

[AZMSGT]

I’m gonna go out on a limb and say they broke something. My charts are down too.

 

[Member No 1]

If you go to the sensor, the chart is there except for the KHD.

 

[Member No 1]

Are you talking about on the App Dashboard? My KH Director is no longer displayed there. When I go to DISPLAY, there is a blue dot next to KH Director though. (I put in a ticket about this a few days ago; waiting for a response).

Dr Jim, the KHD is still on the dashboard, the charts are gone.

 

[dragon99]

Glad (I guess) that I'm not the only one. KHD chart data is missing and doesn't even show as an option for charts.