New Jersey REEF
Active Member
On Sunday I’ve place an order from Marine Depot website thinking I was buying GHL ION director. After completing the order, I realized that mistake was made and it’s actually KH director was order and not the ION.
Right away, I’ve sent them email to cancel order. It was after hours, so I had to call Marine Depot support o first thing Monday morning.
It was next morning I spoke to representative and was informed that package was already sent out and they couldn’t cancel it. I was advised to wait until package arrives and then process the return.
I received package yesterday and trying to process return. Website says, that Marine Depot does not accept returns for this item.
Need some help here!
Right away, I’ve sent them email to cancel order. It was after hours, so I had to call Marine Depot support o first thing Monday morning.
It was next morning I spoke to representative and was informed that package was already sent out and they couldn’t cancel it. I was advised to wait until package arrives and then process the return.
I received package yesterday and trying to process return. Website says, that Marine Depot does not accept returns for this item.
Need some help here!
