MightyJet Return Pump stopped working!!!

[Kengo]

My MightyJet Return Pump stopped working after I unplugged it for a water change. When I try to plug it in it says e2 which means under voltage protection, but I dont know what that even means. Please help!

 

[Kengo]

Someone please!

 

[ZipAdeeZoa]

I have no experience with that pump but lets get some eyes on this, #reefsquad

do you have any powerheads running in the display or this pump all of your flow?

 

[Kengo]

I have no experience with that pump but lets get some eyes on this, #reefsquad

do you have any powerheads running in the display or this pump all of your flow?

i have a mp10 running in the display

 

[Retro Reefer]

That code means your power supply is not providing enough voltage.. you didn't unplug multiple things and plug pump up to wrong power supply by chance?

 

[Kengo]

That code means your power supply is not providing enough voltage.. you didn't unplug multiple things and plug pump up to wrong power supply by chance?

I mean i unplugged everything because I was doing a water change, but the pump usually works right after

 

[Flippers4pups]

Take it apart and see if there's a obstruction.

 

[Kengo]

Take it apart and see if there's a obstruction.

i did nothing was there

 

[Tuffyyyyy]

I'd just put the heater next to your powerhead and look at it in the morning. Noting good happens if you're tinkering with your tank after 10pm.

 

[ZipAdeeZoa]

i have a mp10 running in the display

Thats good, atlesst the inhabitants will have some flow until this is sorted. Is it possible something tripped?

 

[gabrieltackitt]

Be sure you are using the right power brick, I remember plugging my return into the wrong one once and it not working correctly, only flashing one led on the controller. Ended up being that I switched the power bricks serous and it was only getting 12v DV instead of 24v DC. Sounds like that may be your issue, or you may need a new power brick(AC/DC convertor)

 

[Kengo]

Thats good, atlesst the inhabitants will have some flow until this is sorted. Is it possible something tripped?

how do i check if something tripped?

 

[Kengo]

Be sure you are using the right power brick, I remember plugging my return into the wrong one once and it not working correctly, only flashing one led on the controller. Ended up being that I switched the power bricks serous and it was only getting 12v DV instead of 24v DC. Sounds like that may be your issue, or you may need a new power brick(AC/DC convertor)

can u send me a link to a good one?

 

[ZipAdeeZoa]

I mean like the breaker that the outlet is connected to or if you use a GFCI, have you tried plugging the pump into a different outlet?

 

[Kengo]

I mean like the breaker that the outlet is connected to or if you use a GFCI, have you tried plugging the pump into a different outlet?

yes i used a different outlet and didn't work

 

[ZipAdeeZoa]

yes i used a different outlet and didn't work

If thats the case then the pump might just be a goner and need to be replaced, I know this isn't helpful ATM but in the future its a good idea to have a spare return pump because these things do happen. I'm not sure where you are but if any LFS's are essential in your area then I'd just grab a replacement from them if thats an option, atleast until you can either sort out your other pump or contact the manufacturer if its within the warrantee.

Where you getting the same error code in the other outlet? I don't have any experience with this particular pump so i'm afraid my helpfulness is quite limited, hopefully someone who does will chime in.

 

[Cwentz758]

Is this in a Nuvo tank?

 

[Kengo]

Is this in a Nuvo tank?

yes

 

[fcmatt]

That code means your power supply is not providing enough voltage.. you didn't unplug multiple things and plug pump up to wrong power supply by chance?

Sounds like the power supply died. Any chance you have a similar one around with the same style plugs and outputs the right voltage and etc? Sticker on the bottom tells you what it outputs exactly. You just need a good power source and it will work again. You can splice wires and etc if you have the right power source.

THIS ASSUMES BASIC ELECTRICITY KNOWLEDGE AND SAFETY

 

[Kengo]

Sounds like the power supply died. Any chance you have a similar one around with the same style plugs and outputs the right voltage and etc? Sticker on the bottom tells you what it outputs exactly. You just need a good power source and it will work again.

whats the right voltage? sorry im not very good at electric stuff lol