I rrecently purchased a new 200G box of Instant Ocean Salt... opened each pack and dumped the contents into a IO bucket for easy storage... when I mixed my new salt water, the ALK was very low. I've now mixed 10 different buckets of salt water and the ALK was very low in each bucket. I have to raise the ALK with baking soda... very time consuming to mix
Any thoughts?
I purchased the box from Amazon... should I contact them?
Any thoughts?
I purchased the box from Amazon... should I contact them?

When I called customer support I just got the usual BS answers. I knew I was wasting my time when the person on the other end didn't even realize that IO salt oftentimes causes brown residue/film from the anti-caking agent. It really sucks because I've been using IO salt for as long as I can remember. Now they're just ate up. 

