New ways to contact Dr. reef

Nearlysquid · Jan 16, 2022

I'm so glad I happened upon this, I didn't realize you were back up and running Dr. Reef! Been holding off on getting fish for my new build for a while and was looking for you on humblefish, didn't think to check here. Order placed, excited to work with ya!

qhduong · Jan 17, 2022

Can you help check on #20QF1731?

Dr. Reef · Jan 17, 2022

qhduong said:
Can you help check on #20QF1731?

Its ready to ship but unfortunately this last week i shipped about 40 orders and 60% were delayed by fedex to 2ns day delivery and i took major losses on most all of them. So i decided to stop shipping for another week or 2 till fedex gets its act togather and temps go above 40F atleast over night.

qhduong · Jan 17, 2022

Dr. Reef said:
Its ready to ship but unfortunately this last week i shipped about 40 orders and 60% were delayed by fedex to 2ns day delivery and i took major losses on most all of them. So i decided to stop shipping for another week or 2 till fedex gets its act togather and temps go above 40F atleast over night.

Sounds good, thank you. Ups has been much better btw.

Nearlysquid · Jan 17, 2022

Dr. Reef said:
Its ready to ship but unfortunately this last week i shipped about 40 orders and 60% were delayed by fedex to 2ns day delivery and i took major losses on most all of them. So i decided to stop shipping for another week or 2 till fedex gets its act togather and temps go above 40F atleast over night.

I've been hearing about this a lot lately, probably for the best. I have an order coming in tomorrow from them, hopefully there aren't any issues.

jaredrah777 · Jan 18, 2022

Hello @Dr. Reef can i get an update on my order? #20QF1896

rtparty · Jan 18, 2022

Will you ship UPS? No way I'm taking a chance with FedEx on what I plan to order. They are atrocious overall and particularly bad in my area. It is a guaranteed 2-3 day ship with them.

Dr. Reef · Jan 18, 2022

jaredrah777 said:
Hello @Dr. Reef can i get an update on my order? #20QF1896

will ship as soon as weather/fedex settles down

jaredrah777 · Jan 18, 2022

Dr. Reef said:
will ship as soon as weather/fedex settles down

Thank You! the fish are already quarantined? its only been 10-11 days i think and i also haven’t got the payment email sent yet….thanks for the response ! @Dr. Reef

jaredrah777 · Jan 18, 2022

jaredrah777 said:
Thank You! the fish are already quarantined? its only been 10-11 day i think… thanks for the response !

@Dr. Reef

Dr. Reef · Jan 18, 2022

Yes most commonly sold fish I always keep on hand at various stages of qt. Something rare take time to aquire and qt ut normal stuff I can Lilley ship within 10-14 days

PGT253 · Jan 18, 2022

@Dr. Reef Were you able to acquire any Multibar angelfish, Mike?

jaredrah777 · Jan 18, 2022

Hi @Dr. Reef, anyway you could postpone my order and maybe sell the fish and restart my order later? im currently going through a fallow process and didnt expect the fish to be ready so fast... im currently on day 13 out of 50 so maybe a little over a month push back would be really helpful. (Dealing with a velvet/ich outbreak)

Order Number #20QF1896

RMS18 · Jan 18, 2022

qhduong said:
Sounds good, thank you. Ups has been much better btw.

Yes they have been, and shipping and holding at a ups hub is best. Had 4 orders between corals and nems over there past 3 weeks make the trip to NJ great.

Dr. Reef · Jan 19, 2022

me and my wife tested positive for covid. this is my 3rd time. sorry i have not been answering calls. i feel much better today and will be on phones tomorrow. Will start shipping this coming week if weather is above 40F over night.

rtparty · Jan 19, 2022

Dr. Reef said:
me and my wife tested positive for covid. this is my 3rd time. sorry i have not been answering calls. i feel much better today and will be on phones tomorrow. Will start shipping this coming week if weather is above 40F over night.

Get well! Went through Covid a couple weeks before Christmas. It hit us hard and shut down work for almost 3 weeks

Reef370 · Jan 23, 2022

@Dr. Reef good afternoon Mike I’m looking to put together an order together here soon.. just created my account and putting my list together.. should I just place it, or wait until your done with Covid? Let me know, get better bro!

Dr. Reef · Jan 24, 2022

Reef370 said:
@Dr. Reef good afternoon Mike I’m looking to put together an order together here soon.. just created my account and putting my list together.. should I just place it, or wait until your done with Covid? Let me know, get better bro!

Hi
i got my neg result and i was in office for a little bit today. My voice is still a bit scratchy but i will try to answer calls starting tomorrow. There is also a chat option on the website. If you goto www.drreefsquarantinedfish.com there (when i am online) you will see a chat icon on the bottom right of the screen.
I can chat as well (same hours 11am to 5pm central)

Dr. Reef · Jan 24, 2022

We are resuming shipping starting Feb1st. using some thermal insulators and other packing materials. I would still prefer all orders to be picked up at a Fedex hub.

Siberwulf · Jan 25, 2022

Dr. Reef said:
Hi
i got my neg result and i was in office for a little bit today. My voice is still a bit scratchy but i will try to answer calls starting tomorrow. There is also a chat option on the website. If you goto www.drreefsquarantinedfish.com there (when i am online) you will see a chat icon on the bottom right of the screen.
I can chat as well (same hours 11am to 5pm central)

The chat feature is AMAZING. I love it. Thanks so much for putting this in. Hope you're feeling better soon!