Opinion on Liveaquaria.com?

Midasreefs · Feb 22, 2016

hello everyone!
I've been keeping up to date with live Aquarias divers den section for a few months now and I'm finally ready to buy a few corals. However, before I make a purchase, I was wondering everybody's opinion on liveaquaria. Are the corals and fish healthy? Is their shipping reliable? And opinion is much appreciated, thank you in advance.

mrsaltwaterguy · Feb 22, 2016

I have yet to use them but I've only heard good things about them. I live in Minnesota and apparently they've been able to ship here even during the winter.

cbc4447 · Feb 22, 2016

The Diver's Den and their captive grown corals that ship from Wisconsin are great. The regular Live Aquaria is equal to Petco.

human · Feb 22, 2016

I've only had one DOA from them and was refunded immediately with just a phone call. They didn't even ask for a picture. Packaging was great, heat pads in them to keep them warm.

AUfishguy · Feb 22, 2016

Great company, There livestock is always amazing and they are super helpful on the off chance you encounter a problem. Recently ordered a Squaretail Bristletooth Tang from DD and had zero issues

mfinn · Feb 22, 2016

I have always had great success dealing with Liveaquaria.
I have made many orders from them and will continue.

dbrewsky · Feb 22, 2016

I have had good luck as well, one DOA and no questions asked. I took pictures and froze the fish and everything thinking it would be a headache to get a credit. No problems what so ever.

Be aware, even though divers den has quarantine protocols in place for fish, there are documented cases of people still receiving fish with parasites, etc. Just a heads up, livestock can still carry disease and parasites, even through divers den. The risk is surely lower than other wholesale systems and most retailers, but its still there. I would still recommend quarantining any fish you receive regardless the source..

Salty1962 · Feb 22, 2016

Their customer service is great and they stand behind their products and livestock. I've ordered from them many times over the years and have not been dissatisfied. They do their best in assuring pest free livestock but good husbandry practices must be followed for all livestock.

mbmax · Feb 22, 2016

human said:
I've only had one DOA from them and was refunded immediately with just a phone call. They didn't even ask for a picture. Packaging was great, heat pads in them to keep them warm.

+1

Bdog4u2 · Feb 22, 2016

I ordered from them 10 years ago and the fish were flawless. I still have one them

hybridazn · Feb 22, 2016

I've never ordered coral from them but I have ordered quite a few fish. I've always had great success with their fish, be it from LA or DD. And their customer support/guarantee is 2nd to none.

aaron23 · Feb 22, 2016

best online fish and coral site customer service is #1. i actually just placed an order for divers den. I received a promo code from my last order in january.

Coupon code 780/2111 - save 15% off entire order. If you use this like my post and also show us pictures of what you get.

Code expires 3/31
Cheers!

Dunnman39 · Feb 22, 2016

Hmmm i might place an order here.

dewboy1127 · Feb 22, 2016

Order one fish from there and she is stil doing greatfew months later...biggest problem is ups not LA them idiots came carrying my box sideways and sat down on side when clearly says live with arrows tell which way to hold box...even still the fish was fine ...thinking of trying again and get a mate for previous purchase

Alucard · Feb 22, 2016

Great place, everything I get from them is super healthy. They replaced/credited two expensive orders before as well that were DOA because of ups

gacolt · Feb 22, 2016

Great place top notch.friendly staff.buy with confidence

human · Feb 22, 2016

dewboy1127 said:
Order one fish from there and she is stil doing greatfew months later...biggest problem is ups not LA them idiots came carrying my box sideways and sat down on side when clearly says live with arrows tell which way to hold box...even still the fish was fine ...thinking of trying again and get a mate for previous purchase

My UPS guy won't even come into through the gate to my yard, he just let's the packages set outside the fence and signs for me, which I've told him not to do several times. Now I have a new driver bc last year I ordered a new 600mm lens and someone stole it. I have a camera pointing at my gate so it was easy to prove what happened. From now on though I just pick my stuff up from the nearest UPS hub, especially for live stuff.