Problems with snails dying immediatly after acclimation

JB64

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I am kind of new to the hobby. I had tank over 20 years ago. I started a 75g with a 20g sump the first of January. I have fish and hermit craps, all doing well and growing. For some reason every time I try to add snails or shrimp thet die almost immediatly after acclimation! I have triec drip as well as old school just adding 1/2 cup of tank water every 15 min. for 1 1/2 hours. Same results ether way.
My parameters are:
Sal- 10.26
Mag- 1350
Cal- 450
Ph- 7.8
Alk- 9.6
Nitrate- 0
Phos- 0
Any ideas or suggestions would be greatly appreciated!
Thank you
 
Welcome.

Do you have any corals? Snails are very sensitive to certain levels of metals even if crabs and fish tolerate it fine. I’d send off an ICP test.
 
Welcome to R2R!

Looking Coral Reef GIF by Monterey Bay Aquarium
 
Welcome.

Do you have any corals? Snails are very sensitive to certain levels of metals even if crabs and fish tolerate it fine. I’d send off an ICP test.
Not yet. Was waiting to keep a snail alive first. I have taken a copper test and it reads 0. I have started running cuprisorp and carbon. I will try the ICP test as well. Thank you.
 
Sorry for your troubles. ICP test would good to establish initial baseline so you're flying blind. PH is a bit low 7.8 as well.

Welcome to R2R!!!!
I have been having troubles with ph as well. Not sure what to do about it. I have ran an airline from outside to the protien skimmer. That seemed to stablize to the 7.8 before it would drop to 7.5 or so at times. Was thinking of starting dosing kaulkwasser. Any thoughts or suggestions?
 
Not yet. Was waiting to keep a snail alive first. I have taken a copper test and it reads 0. I have started running cuprisorp and carbon. I will try the ICP test as well. Thank you.
Home copper tests cannot discern levels low enough that are toxic to snails. Running cuprisorb and carbon is a good idea, but there may be metals that cuprisorb doesn’t remove, hence the ICP test.
 
Welcome to R2R!

You mentioned drip acclimation, what's your acclimation period? I've personally had pretty good success with 4-5 hour drip acclimation in a temperature controlled environment(the bag is always kept at the same temperature as the tank throughout the process), with a drip rate of 1-2 drops per second.
 

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