Radion lights randomly doing their own thing. Is there a Fix??

[arcangelreef]

Im very quickly losing confidence in these lights.
I have 5 XR15's. 2 G6 and 3 G5's.
Too many instances I've had these lights randomly just decide to do its own thing.
Ive woken up in the morning to having just a single light on doing who knows what when it should be off.
Ive come home to having a light seemingly running at 100% since i can hear the fan going non stop and the colour under that light looks off from my regular schedule. I cant for sure say its at 100% but its definitely not doing what the other lights are regardless of what mobius tells me. And its not always the same light. which leads me to believe its not a singular issue but a systemic issue with these lights.

Other day i tried to do some testing on some other lights so i setup a new tank in mobius and connected those lights, my display lights lost their minds. Even at one point trying to sync them all back up they forgot what time it i was.. running the schedule like it was 7:30 am when even in the app in settings it clearly showed the correct time.

Searching the web, it seems this is a common problem with radions and mobius. I found it hilarious, if anyone here watches reefbum's podcasts, keith had dong zou on and he told a story about a light that randomly went to 100%. Keith knew exactly what kind of light it was and reminded dong not to mention the brand since they sponsor his podcast. We all know what brand it was. Funny.

Anyone who owns radions must have dealt with these issues.
WHAT are you doing to combat this? is there something a guy can do to eliminate this from happening? Is there a firmware update or app update available I don't know about?

I work out of town a fair bit, I would like to be confident that my lights are going to be doing what they're suppose to do. Its starting to look like the only way to achieve that is to switch to a different brand. Maybe this is an issue all brands have?? I haven't done the research on that yet. Even if that's the case then what the heck? These lights are very expensive, i cannot believe this is the best that can be done.

 

[flashsmith]

I sold mine 3 months ago and went with a different brand. I absolutely hated the buggy issues that would show up every so often and always having to do a factory reset if I wanted to make changes to the settings. Switched to reef breeders. For what they cost I agree they could try to address some of the gremlins but they never do. Especially since they got gobbled up when BRS sold out. I don't expect them to do much improvements on anything.

 

[arcangelreef]

I sold mine 3 months ago and went with a different brand. I absolutely hated the buggy issues that would show up every so often and always having to do a factory reset if I wanted to make changes to the settings. Switched to reef breeders. For what they cost I agree they could try to address some of the gremlins but they never do. Especially since they got gobbled up when BRS sold out. I don't expect them to do much improvements on anything.

Absolutely absurd this is an issue, being a so called premium product.

 

[hsosa]

I never had an issue.

 

[arcangelreef]

I never had an issue.

how many lights do you have?
what generation?

 

[Zaven D]

Mines been doing that randomly as of late no idea why one lightly turns on in the middle of the night.

Are you using the mobius app?

 

[arcangelreef]

Mines been doing that randomly as of late no idea why one lightly turns on in the middle of the night.

Are you using the mobius app?

Yes, I use the mobius app. Updated to the current available version on the app store.

 

[JB Reefer]

Im very quickly losing confidence in these lights.
I have 5 XR15's. 2 G6 and 3 G5's.
Too many instances I've had these lights randomly just decide to do its own thing.
Ive woken up in the morning to having just a single light on doing who knows what when it should be off.
Ive come home to having a light seemingly running at 100% since i can hear the fan going non stop and the colour under that light looks off from my regular schedule. I cant for sure say its at 100% but its definitely not doing what the other lights are regardless of what mobius tells me. And its not always the same light. which leads me to believe its not a singular issue but a systemic issue with these lights.

Other day i tried to do some testing on some other lights so i setup a new tank in mobius and connected those lights, my display lights lost their minds. Even at one point trying to sync them all back up they forgot what time it i was.. running the schedule like it was 7:30 am when even in the app in settings it clearly showed the correct time.

Searching the web, it seems this is a common problem with radions and mobius. I found it hilarious, if anyone here watches reefbum's podcasts, keith had dong zou on and he told a story about a light that randomly went to 100%. Keith knew exactly what kind of light it was and reminded dong not to mention the brand since they sponsor his podcast. We all know what brand it was. Funny.

Anyone who owns radions must have dealt with these issues.
WHAT are you doing to combat this? is there something a guy can do to eliminate this from happening? Is there a firmware update or app update available I don't know about?

I work out of town a fair bit, I would like to be confident that my lights are going to be doing what they're suppose to do. Its starting to look like the only way to achieve that is to switch to a different brand. Maybe this is an issue all brands have?? I haven't done the research on that yet. Even if that's the case then what the heck? These lights are very expensive, i cannot believe this is the best that can be done.

Delete them and re install them with updates usually fixes all bugs. Make sure your serial numbers aren't corrupted and match the lights serial number.

 

[Zaven D]

Delete them and re install them with updates usually fixes all bugs. Make sure your serial numbers aren't corrupted and match the lights serial number.

+1 to this.

 

[arcangelreef]

Delete them and re install them with updates usually fixes all bugs. Make sure your serial numbers aren't corrupted and match the lights serial number.

Serial numbers corrupted? What does that even mean?

 

[AdamR0331]

having same issue as well

 

[Waters]

It is definitely a mobius issue. I never had any problems when using the reeflink. As soon as I switched to Mobius I started having some strange issues (like one light not shutting completely off at night).

 

[Charlie the Reefer]

Also having these issues. Took me an actual hour last night to slightly tweak my flow/light for mp40s/radions.

I always resort to factory resetting every piece of equipment (I have 4x G6 radions, 4x mp40s, all purchased new in the last 9 months). What a PITA....

 

[AdamR0331]

Yea if they don't fix it I'm selling my radion for two more ai primes

 

[Charlie the Reefer]

If you have an Apex, check this out potentially (if you are willing to drop the $). I'm personally trying it and hopefully it resolves these issues.

I'll report back.

 

[Matt1997]

Sell them and buy the A8 knock off. That’s what I did, won’t ever look at a radion again.

 

[zoomonster]

If you have an Apex, check this out potentially (if you are willing to drop the $). I'm personally trying it and hopefully it resolves these issues.

I'll report back.

Yeah I've been looking forward to those they have been promising something like two years now. However, being one who has used Neptune stuff since the 90's and knowing their track record I may hold off a bit until the dust settles and see what complaints come about. Just don't want to get a hardware rev1 to have it happen that you need to buy a rev2 to truly resolve issues. Been burned before.

 

[zoomonster]

And yes, like most I have had the same problems. Lights getting out of sync, staying on when should be off etc. etc.

And ignore my previous post. OCD took over and I ordered one from saltwateraquarium.com. BRS used to get most of my business but slow standard shipping, high prices for faster shipping and SALES TAX have caused me to move on for most stuff. Instead of sales tax I paid for priority mail.

 

[exnisstech]

Cause - mobius. Solution - reeflink or switch brands
I have 9 ecotech devices all mobius ready but will change brands if they stop supporting reeflink and ecosmart live.

 

[Williamson’s Reef]

I’m dealing with the same issues on one of my tanks the last few days. Very frustrating when sps get hit with light all night. The same two lights also don’t come on in the morning. Resetting the time turns them on and off. But I have to do it twice a day. I’m going to delete them all and reinstall. I also have the new Neptune module. But was thinking about sending it back before I open it. It seems no one is happy with it.