SOS Mobius App Won’t let me log in!!!

[Jbell370]

Mine was good yesterday, have had it a long time and first issue with not logging in. I still feel wifi and option to web access would be a great option for app, not always is the server down when an app doesn’t work.

 

[N27252]

Perfect "Internet-Of-crap" candidate.

 

[Chris Spaulding]

Same here and have done everything said above. Man my fish were swimming to catch their food as No feed mode.

 

[HuduVudu]

Nice to know that lack of internet connection bricks my VERY expensive lights.

Brilliant!

 

[N27252]

Nice to know that lack of internet connection bricks my VERY expensive lights.

Brilliant!

Not just an internet connection... but an online Ecotech server. So if/when they go bankrupt, your lights are bricked.

 

[HuduVudu]

@porawhora turn off your WiFi and leave your Bluetooth on.

I am able to log in but I am not on WiFi.

 

[porawhora]

Nice to know that lack of internet connection bricks my VERY expensive lights.

Brilliant!

I JUST put them up today… I am ticked to say the least

 

[Chris Spaulding]

It just started working for me after not

 

[Jbell370]

It’s back and so fast without so many people on yet, seeing the quickest response I’ve ever had, makes me believe their server is not very powerful.

would reef link avoid this issue or be a backup for access?

 

[SaltyPotato]

Anyone just get this when they went into the Mobius app? Ridiculous bullsh**

Your bank account number is crucial to running these pumps properly. Jokes on them the pumps drained the bank account already

 

[Naturalreef]

Anyone just get this when they went into the Mobius app? Ridiculous bullsh**

Your bank account number is crucial to running these pumps properly. Jokes on them the pumps drained the bank account already

LOL

 

[Acros]

Can you post a screenshot of what happens? I had this happen after a year of using the light. The solution was to replace the light, which ecotech did under warranty.

 

[Acros]

Anyone just get this when they went into the Mobius app? Ridiculous bullsh**

Your bank account number is crucial to running these pumps properly. Jokes on them the pumps drained the bank account already

They collect bank account information when replacing any equipment under warranty. Essentially, they will charge you $1.06 and send a new unit your way plus a return shipping label. So that you have a working unit as soon as possible and have 30 days to send back the defective equipment. In case you did not send the defective equipment back or if it is water damaged (e.g.: lights) then they could use that banking information to charge you for the replacement unit.

 

[Acros]

This is the error I used to get.

If I opt to logout at that point; it would not let me login again.

 

[porawhora]

I’m back in the app but Bluetooth

This is the error I used to get.

If I opt to logout at that point; it would not let me login again.

this is what was happening to me last night with my brand new lights as I was setting them up and the server was down

 

[Peter A]

app is updated and I can’t log into Mobius so maybe it’s down again?