What is this price??

[Gareth elliott]

Businesses do not always do all their work in house. They might have a third party do their web programming instead of hiring their own web programmer. Another example is mailers its not uncommon to outsource to another firm instead of buying a specialty printer. Should the “client” in that case be responsible for several hundred dollar misprinted ad mistake of a marketing firm?

 

[hwntunda]

Lol, Everyone likes a bargain. My friends call me a cheap pr*ck.
But if you know someone screwed up royally and there's a chance they could lose their job over it, it's not worth the bad karma to me.

Agree, if they did honor their mistake that would be commendable but losing that kind of money I would understand but at least give a reason for the refund . I feel sorry for whoever posted that light..

 

[Richmond]

I'm a business owner, so it's difficult for me to say how I think other people should act. I can say, I would honor the first order. The vultures that swooped in to try and take advantage of a misprint would be kindly told to pound sand.

 

[cracker]

Well said Richmond

 

[Krzydmnd]

So many of you would knowingly take advantage of what appears to be an honest mistake. Wow.

 

[ZoWhat]

What is all this woe-to-the-retailer crap......

* Online price was posted. We have no insight as to why it was posted at that price. In the buyers mind it could have been a refurb, closeout, discontinuation, a buy-as-is with missing parts or not fully functional, whatever.

* You're all ASSUMING it was a typo. Buyer doesn't know that....he bought it at "said listed price" under good faith the price is what the retailer was asking for, at the time of purchase

* Buyer bought the merchandise thus making a legally binding sales agreement from all legal standpoints. It is illegal for the retailer to revoke the sale

Legally the retailer must honor that price.

Not the buyers responsibility to assume it was a typo mistake, or an irresponsible listing

 

[Pntbll687]

What is all this woe-to-the-retailer crap......

* Online price was posted. We have no insight as to why it was posted at that price. In the buyers mind it could have been a refurb, closeout, discontinuation, a buy-as-is with missing parts or not fully functional, whatever.

* You're all ASSUMING it was a typo. Buyer doesn't know that....he bought it at "said listed price" under good faith the price is what the retailer was asking for, at the time of purchase

* Buyer bought the merchandise thus making a legally binding sales agreement from all legal standpoints. It is illegal for the retailer to revoke the sale

Legally the retailer must honor that price.

Not the buyers responsibility to assume it was a typo mistake, or an irresponsible listing

I'm 100% with this guy ^^^

I'm in sales (I sell for a distributor to stores) and it is cutthroat on pricing and mistakes like this.

If I say I'll sell an item to a customer for $34.57 it better not be invoiced at $34.58 or I'm getting multiple phone calls from the store.

I've made my share of mistakes, and paid for them dearly, as in paying my own company money because I messed up and we had to sell the item below cost to customers.

There's also the problem of stolen merchandise. If lights like this pop up on eBay or Amazon for super cheap, SNATCH THEM UP. We had this where a supplier had hundreds of units stolen and they showed up on Amazon for about 10% of what it would cost a sore to buy wholesale. There was very little the supplier could do. They would contact Amazon to take the listing down, but some were already sold, and another account poops up 10 minutes later, be and this repeated until all the merch was gone.

 

[Richmond]

What is all this woe-to-the-retailer crap......

* Online price was posted. We have no insight as to why it was posted at that price. In the buyers mind it could have been a refurb, closeout, discontinuation, a buy-as-is with missing parts or not fully functional, whatever.

* You're all ASSUMING it was a typo. Buyer doesn't know that....he bought it at "said listed price" under good faith the price is what the retailer was asking for, at the time of purchase

* Buyer bought the merchandise thus making a legally binding sales agreement from all legal standpoints. It is illegal for the retailer to revoke the sale

Legally the retailer must honor that price.

Not the buyers responsibility to assume it was a typo mistake, or an irresponsible listing

Legally binding? You're completely wrong. There is no legal obligation to honor a price. Do like 30 seconds of research before spewing lies.

 

[ZoWhat]

Legally binding? You're completely wrong. There is no legal obligation to honor a price. Do like 30 seconds of research before spewing lies.

Calling me a liar? Up your nose with a returnpump rubber hose.

I live in Ohio and the OHIO STATE BAR ASSOC (1-800-282-6556) says below:

https://www.ohiobar.org/ForPublic/Resources/LawYouCanUse/Pages/LawYouCanUse-288.aspx

You may also want check YOUR facts by calling the Ohio Attorney General's Consumer Protection Section at (800) 282-0515

 

[BoomCorals]

Up your nose with a GHA rubber hose (lol)

I live in Ohio and the OHIO STATE BAR ASSOC (1-800-282-6556) says below:

https://www.ohiobar.org/ForPublic/Resources/LawYouCanUse/Pages/LawYouCanUse-288.aspx

You may also want check YOUR facts by calling the Ohio Attorney General's Consumer Protection Section at (800) 282-0515

Doesn’t apply to online sales. It refers to in store “shelf” price and printed advertisements. Also note you’d have to buy the item at the correct price then file small claims suit for the difference.

 

[Richmond]

Calling me a liar? Up your nose with a returnpump rubber hose.

I live in Ohio and the OHIO STATE BAR ASSOC (1-800-282-6556) says below:

https://www.ohiobar.org/ForPublic/Resources/LawYouCanUse/Pages/LawYouCanUse-288.aspx

You may also want check YOUR facts by calling the Ohio Attorney General's Consumer Protection Section at (800) 282-0515

The title of this is literally:
Stores Must Honor Shelf Prices

It makes absolutely NO reference to online sales or advertising. Like I said, do 30 seconds of research before spewing the lies.

 

[Scooter90254]

I don’t know what every state has written but almost all of these laws have exceptions that rule out obvious mistakes. Now there is protection for deception. That’s way different then a typo.

If you misprinted your house on Zillow for a $1 do you think you would have to sell it for $1?

It’s funny how people who would never steal or cheat have no problem at all taking advantage of a retail establishment. It’s an interesting study in human behavior.

 

[Richmond]

I think my favorite part of all this is that there is NO reasonable person that sees that price and thinks it's legit.

THAT is 3/4 of the bait and switch requirement. It's obviously a mistake. They didn't do an email advertisement for a $49 light and then charge $749 for it... They just left a number out of their online price.

 

[JoshH]

If they were in Canada, online or not they would be forced to uphold the price. But I do agree, it's a typo and it's almost cruel to force them to uphold that price. Business is hard enough as it is now a days without having to eat thousands because of a typo. A business here has a third party work on there online store so it might not even be the businesses fault directly.

 

[ZoWhat]

Ohio Revised Code:

1345.03 Unconscionable consumer sales acts or practices.

(A) No supplier shall commit an unconscionable act or practice in connection with a consumer transaction. Such an unconscionable act or practice by a supplier violates this section whether it occurs before, during, or after the transaction.

(B) In determining whether an act or practice is unconscionable, the following circumstances shall be taken into consideration:

(3) Whether the supplier knew at the time the consumer transaction was entered into of the inability of the consumer to receive a substantial benefit from the subject of the consumer

An "unconscionable act" can be argued in court that the Supplier (seller) listed the item without informing the Buyer of the mistake and simply revoked the transaction without an explanation. The transaction was a legal mistake (typo) on the Suppliers part but by them simply revoking, rejecting the transaction without proper documenting the reasoning....it would be an "unconscionable act" committed by the Supplier. The Supplier would most likely lose this argument in court. The buyer would get the light for $50



.

 

[Gareth elliott]

Sorry Boom and Richmond if this is a little over your head;

Ohio Revised Code:

1345.03 Unconscionable consumer sales acts or practices.

(A) No supplier shall commit an unconscionable act or practice in connection with a consumer transaction. Such an unconscionable act or practice by a supplier violates this section whether it occurs before, during, or after the transaction.

(B) In determining whether an act or practice is unconscionable, the following circumstances shall be taken into consideration:

(3) Whether the supplier knew at the time the consumer transaction was entered into of the inability of the consumer to receive a substantial benefit from the subject of the consumer transaction

If you that broken down for you....consult your Attorney

http://codes.ohio.gov/oac/109:4-3

http://codes.ohio.gov/orc/1345

The entire code, stipulates intent in regard to the company or business in regards to its pricing discrepancy; to held accountable to the statute.

This is not to say without intent there is no code broken but it is not included in the consumer protection act. In my state these violations are fines given by the department of weights and measures. Example would be a products size changed downward but tag did not. The business maybe in violation and receive a fine. But offers little recourse to the customer who purchased said product if tag was a genuine error, not malfeasance on part of the company.

That said want to shout out to the companies i have had order issues with and their great customer service, both BRS and Marine Depot are quick and accommodating in their regards to order errors. As i deal with other companies in this hobby, sure they will meet the same expectations I have had with them.

With that i am unsubscribing to this thread.

 

[BestMomEver]

Or there’s people like me that have never heard of this brand but thinks the unit looks cool and must be worth the $49 based on the sleek look of it. I would have bought for that reason. And been really upset if they came back with “gee, we’re sorry but that price was a mistake.” I would have told them that it was their fault and I wanted it for the price listed..

 

[Gareth elliott]

A

 

[Crabs McJones]

Come on guys. Let's pump the brakes a little bit. Remember, keep it civil, keep it friendly, and most of all, keep it fun. No need belittle others over something so silly. Thanks!

 

[ZoWhat]