You know 7 or so years ago when the pearlberry first came out, I ordered that and a few other ORA pieces from them, it was the middle of summer and they packaged the corals right on the ice packs, of course they didn't make it. They did this with replacement shipment too. So I decided to never order from them again or recommend them. Until a couple months ago a friend asked if I would go in an order from them and I agreed. Everything came in healthy and just as they described, so I will order from them again in the future.