Come on Marine Depot!

[AbjectMaelstroM]

Their shipping is soooo slow

Granted, I've only purchased one thing from them so far, that hasn't been my experience.

Guess it falls under first world problems.

 

[Tamberav]

Going out of town and needed a doser. Bought it 3 days ago, MD puts it in sale 15% off today...

Dern.

Contact them, I bought something that went on sale a few days later and they gave me reward points in the difference I missed out on.

 

[Mical]

I find BRS, Marine Depot & Premium Aquatics customer service is great. I've had issues with orders from all 3 and they addressed the issue ASAP.

Buckets of salt cracked and leaked out (compliments of UPS - left a trail from street to my front door) BRS sent out next one next day shipping - no charge.

Return pump from Marine Depot damaged in sealed box from mfgr, took a pic they sent new one out pronto and return tag for defect - 2 days turn around.

Premium Aquatics - no hassle, immediate replies and overnite replacements.

It's customer service like this that keeps me a customer - EVEN when it's NOT on sale. Those that make me jump through hoops to get warranty after showing them pics and proof of damage go to my spam folder forever. As they say in my business, "you only get one chance to make a good first impression"

 

[intricate_reefer]

I’ve been looking for a 25 lagoon awhile and I have noticed they have been on sale for the past month. I’m pretty sure $299 has been regular price for the 20g since they upgraded to the pro versions that comes with the dc pump and media basket. Really wish they still sold the non pro tanks. I think you just have seen it on sale then they just continued it for Black Friday. Kinda dumb way to do it but but don’t think it’s any funny business